1. Jason Cataldo's Avatar
    Everytime I try and load up bb protect, it tells me my email address is already in use and won't allow me to login on my new device.

    How am I supposed to remove the old device and add the new device so I can get my contacts back? I lost the girl of my dreams number because of this!

    Someone please help!
    06-26-15 02:53 PM
  2. Damian Montero's Avatar
    Blackberry Desktop will help you with moving from an old blackberry to a new one.
    06-29-15 10:24 AM

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