I have AT&T with unlimited global data. I installed 7.1 last night and used hotspot without problems.. I tried using it this morning and I get the following message:
"Activation Required.. To use this feature, contact your wireless service provider and subscribe to a Mobile Hotspot data plan."
i just upgraded to hotspot plan but its still not working .....any help.....i can connect to the hot spot but my playbook will not go to any pages ... did multiple restarts .....help
I did not have a teathering plan but upgraded last week just because of killed 2 Gigs quick. This morning i went to turn on my hotspot and got the temp network error. I called att they said it should work but because its not a stock build they can only do so much. we did a bunch of diag to no avail. I wiped it then downgraded to the orig build then reinstalled 7.1 and still nothing. Help. Did RIM do this???
Seems like it is affecting people on different carriers so I don't think this was a carrier specific change. My guess is since it is still relatively new, RIM is setting it to work with Service Books and will pass those to the carriers.
Mobile hotspot on AT&T requires the DataPro 4GB data plan.
I just confirmed this. You do need a DataPro 2GB or 4GB plan. I changed my plan to the 4GB plan and it worked. Changed it back to the 5GB (with tethering) and it stopped working. This is a load of crap from AT&T and yet another way to try to force people to a lower data plan to use a feature.
I doubt I will ever go over, but it is nice to have the cushion.
I just confirmed this. You do need a DataPro 2GB or 4GB plan. I changed my plan to the 4GB plan and it worked. Changed it back to the 5GB (with tethering) and it stopped working. This is a load of crap from AT&T and yet another way to try to force people to a lower data plan to use a feature.
I doubt I will ever go over, but it is nice to have the cushion.
I already have the data pro 2GB plan, and I still get the activation is needed message
This makes no sense...if you have a Blackberry...and you need the Enterprise plan...(which - in my case - includes tethering)....the hotspot won't work? If I look at my account in ATT Premier, there are 3 options (BB Enterprise, Enterprise w/ tethering, and Enterprise Int'l.) There are no datapro options.
This makes no sense...if you have a Blackberry...and you need the Enterprise plan...(which - in my case - includes tethering)....the hotspot won't work? If I look at my account in ATT Premier, there are 3 options (BB Enterprise, Enterprise w/ tethering, and Enterprise Int'l.) There are no datapro options.
WTF?
I'm guessing your phone is a corporate liable account? If that is the case, it just means your company doesn't have those plans in their profile and you will have to call your company's rep to get it added on.
I'm guessing your phone is a corporate liable account? If that is the case, it just means your company doesn't have those plans in their profile and you will have to call your company's rep to get it added on.
This is correct. Over at my place we allow our users to manage their own accounts but we only allow them to see certain phones and plans and since this seems to be a newly created plan it looks like your company's rep will need to make this plan available.
I will confirm that switching from "Blackberry Enterprise 5GB w/ Tethering" to "DataPro Blackberry Enterprise 4GB w/ Tethering" does allow HotSpot to be enabled.
