1. benthebb's Avatar
    I know many people face the problem of "Error 2738. Could not access VBScript run time for custom action." either installing or uninstalling the desktop software. I've tried many methods, including the one on another thread here, http://forums.crackberry.com/storm-o...38-fix-236211/

    My problem here is I CAN'T FIND THE "HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{ B54F3741-5B07-11CF-A4B0-00AA004A55E8}" KEY! I've tried using command prompt to delete it always says "ERROR: THE SYSTEM WAS UNABLE TO FIND THE SPECIFIC REGISTRY KEY OR VALUE" I've been having this problem for months now. Would greatly appreciate effective solutions! Thanks in advance!
    04-06-13 06:42 AM
  2. Legal Eagle's Avatar
    I know many people face the problem of "Error 2738. Could not access VBScript run time for custom action." either installing or uninstalling the desktop software. I've tried many methods, including the one on another thread here, http://forums.crackberry.com/storm-o...38-fix-236211/

    My problem here is I CAN'T FIND THE "HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{ B54F3741-5B07-11CF-A4B0-00AA004A55E8}" KEY! I've tried using command prompt to delete it always says "ERROR: THE SYSTEM WAS UNABLE TO FIND THE SPECIFIC REGISTRY KEY OR VALUE" I've been having this problem for months now. Would greatly appreciate effective solutions! Thanks in advance!
    Have you tried running CCleaner to deleted old files and clean registry ??

    Worth a try I guess.
    04-06-13 07:38 AM
  3. Bill321's Avatar
    My problem here is I CAN'T FIND THE "HKEY_
    Try this.

    I received the 2738 error code while trying to uninstall Sprint Smartview. Technet.microsoft.com offered this solution:

    In your 'Run' window (Click Start>Run), enter:

    regsvr32 vbscript.dll

    Then click 'OK.'

    I did, and I was able to uninstall the program. I think this is a universal fix for the 2738 error. It will not hurt your computer to run it.
    07-24-13 02:06 PM

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