Help blackberry messenger problems

I downloaded an update for the BB messenger about to days ago wen I installed it
I reset my phone and then I haved to install in again frm scratch meaning that
Not install at all it was stored in archive and then I fully restored it with my contacts
Taking about 5 minutes to be update bck on it I restesd my fone again and its
The same problem any 1 has the same problem and has got pass it or any advice
Please help because I should not have to keep reinstalling my BB messenger
All the time
Thanks

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