1. geordie1958's Avatar
    I am on Bell. Torch 9810, 7.1 bundle 921, 2 gmail accounts, one bell account and one other. Some days emails come in 2-3 hour bursts, other days they come in every 10 mins. Yesterday received no emails for 6 hours then 40 in one slug.
    Can anyone explain?

    I have been trying to search for the issue and found this information below.

    As a result of changes being made by Microsoft, BlackBerry will be making
    changes to how the BlackBerry Internet Service will access and deliver Microsoft
    email and contact synchronization services to BlackBerry smartphones running
    Blackberry 7.1 or earlier.

    In spring of 2014, Microsoft is making changes and the MSN MSP protocol that
    BlackBerry uses to deliver Microsoft email to BlackBerry devices running
    BlackBerry 7.1 or earlier, will no longer be available.

    MSN MSP will be replaced with the following new protocols:

    •IMAP for email
    •Microsoft Exchange ActiveSync for contact synchronization.

    Transitioning from MSP MSP to IMAP means a change from near real-time email
    delivery to a polling delivery which will check for new email at regular
    intervals. In addition, Microsoft email accounts in areas where MSN MSP is not
    supported will also transition from POP3 to IMAP.
    03-26-14 09:31 AM
  2. blueyestm's Avatar
    If you have any pop accounts go ahead and change them to imap servers if they are available which most should be.
    03-26-14 02:41 PM

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