1. AOKagency's Avatar
    Desktop manager doesn't see any of the installed beta os's. What am I doing wrong?
    01-05-09 10:48 PM
  2. sunkast's Avatar
    What version of DM are you using?
    01-05-09 10:51 PM
  3. dragon_storm's Avatar
    have you deleted the vendor.xml?
    01-05-09 10:51 PM
  4. NDO's Avatar
    Use Desktop manager 4.6
    01-05-09 10:53 PM
  5. AOKagency's Avatar
    Using 4.6 and yes I deleted the vendor.xml file. Any other suggestions?
    01-06-09 06:06 AM
  6. sunkast's Avatar
    I would suspect that perhaps you do not have the correct OS installed for the device model you have plugged in. With DM open, click on help > about > device software tab. Verify that you have the correct OS for your device model installed.
    01-06-09 10:16 AM
  7. berrysmart's Avatar
    can anyone help me with deleting the vendor file?
    02-01-09 08:14 AM
  8. NXLTrauma25's Avatar
    C:\Program Files (x86)\Common Files\Research in Motion\AppLoader

    Its in there
    02-12-09 12:22 AM
  9. NXLTrauma25's Avatar
    and also you can use the app loader in that same folder to load an os if your using dm 4.7

    thats the only way I ever got 4.7 to update os's
    02-12-09 12:23 AM
  10. crippenx's Avatar
    Disconnect your computer from the internet -- it's the only way I've gotten DM to "see" that there are new files to upgrade. Let me know if it solves it for you, g'luck!
    02-12-09 12:07 PM