1. rtgw's Avatar
    I recently upgraded the BB OS. Prior to, when I went to compose email, a pull down menu would come up asking what account to send email from (work or hotmail). This phone is on the BES server. Now, when I go to compose email, I can't see where it is being sent from and is always the work account. Have tried to reinstall hotmail on the phone, still don't have the option.

    Would appreciate any help.
    04-04-12 05:10 PM
  2. mssca's Avatar
    Open you Email application. Hit the BB button so you open the menu. Go to Options-->Email Preferences. On the top there will be a drop down with all your email addresses. Choose the one you want as default.
    04-04-12 05:13 PM
  3. MobileMadness002's Avatar
    And you may want to speak with your IT department to see if the policy on the device has been changed to remove the ability to send from personal accounts.
    04-04-12 06:38 PM
  4. domenic_lo_russo's Avatar
    Definitely looks like you only have 1 email account on the BB

    Sent from my BlackBerry 9900 using Tapatalk
    04-04-12 06:42 PM