I am having a problem with assigning a special tone to blackberry messenger messages for specific people.
Here is what I have done:
I have created a NEW PROFILE, that is silent except for phone, and messenger-alert, and messenger-new, where I have it set to vibrate+tone, on high volume, for 1 beep, and 3 vibrations, with a specific ringtone that I verify exists and works on the device (Notifier_ChiGong).
I have created an exception for my family members. The exception has "Use Profile:" with the profile I created above, and has a custom phone tune for each family member. Each family member was assigned to this exception from my contacts.
When the family members call, I get their custom ringtone. When they messenger me with blackberry messenger, I get the tone assigned to my current profile (It doesn't seem to sense their exception).
(As an additional test, I have assigned the above profile as my main profile, and the special tone for messenger works fine.)
No matter what I have tried, I can not make this work. If there is an alternate way to assign different tones to different people when they messenger you, I am all ears. Heck, regardless, I am all ears!
I am also having this problem. I have made profiles and exceptions and they all work except for the blackberry messenger. Anyone have any help with this?
Has anyone found a solution to the OP question? I too would like to assign a ringtone for a specific contact on BBM. I have a custom profile setup for them and everything in it works except BBM. Any help would be greatly appreciated.