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Since downloading bb messenger v5.0.0.33, My contact list has been malfunctioning. I cannot access any of my contacts w/o scrolling through the whole list and some of the #'s have disappeared altogether. I have done several master resets and power downs, and Nextel re-registered the device but none of these has solved the problem.
Looking for ideas.
make sure you set your theme to a stock theme then do a battery pull while the BB is on. wait a few minutes and put the battery back in and see if that clears the cob webs.
As for the contact issues it sounds like you are running 313. If so there is a temp fix. I do not remember the exact keys but you would hold the alt key and hit R L B D(i think that is right). dO A QUICK SEARCH AND YOU SHOULD FIND THIS FIX FOR THE CONTACT LIST
FOUND THE RIGHT CODE:
Originally Posted by lomed7724 View Post
After a battery pull go into contacts
Hold the alt key down and enter R B L D
At least now it can be fixed from the phone
It must be done after each battery pull
what about if you cant find the bbm at all??
reinstall your OS
I had the same problem with BBM 5. I actually got a handset swap from Telus because of it. I haven't installed BBM 5 again in fear that it will scew up my new handset.
BBM 5 has too many problems, sticking with the "stock" version
I think the problem is the 313 software not BBM 5. I'm not into the technical end of it but my problems began with 313 download via DM.
i have no problems with the 5.0! i started to have isuues when i downloaded the 313. so everytime i do a battery pull i have to hold alt" then press R B L D this will reorganize your contacts.