1. siccetheo's Avatar
    Hello people I need help, My bold 9930 went died after charging it, first I try pulling out the battery but nothing happen just red light, second I pull out the battery and tried connecting it to my PC with my blackberry desktop software, and when I did that a box pop up then I click on update, it started well from the beginning but when it gets to JVM it stop moving and cut off along the way asking me to try again, I repeated the same process with the battery on and well charged, but it just get stock when gets to JVM, third I try using the uploader in Research Motion Limited from my programme file, still the same thing, pls what can I do I so much love my phone I just want it back to life SOS..!!
    08-11-12 05:07 PM
  2. Strikkie's Avatar
    Try to erase (wipe) your phone with BBSK.
    Then try to reload the software again.
    08-13-12 08:02 AM
  3. brianjr88's Avatar
    U should try an look up the nuked phone tut on here so u can get your phone working I hope u made a backup cause if phone won't boot that's what happened so u just lost everything

    Sent from my BlackBerry 9900 using Tapatalk
    08-13-12 08:20 AM