I lost a blackberry phone about a year ago and had my provider wipe it clean. I was told by friends that my Blackberry contact name on Blackberry Msgnr changed to another name. I deleted my e-mail account yesterday and then resynced my e-mail account again. My phone prompted me to resync my contacts and I selected yes. Now, my profile display name is another person's name as well as picture. I can see a number of his contacts too along with my contacts. My name updated after a while on my friends phones but it still displays my old profile picture.
I contacted my provider, RIM and also went to a customer support store and no one can help me! RIM's suggestion was to uninstall the app. Bottom line- has my privacy been compromised? How do you think this happened? Are pins not phone dependent?
It sounds like your PIN was never properly reported as lost or stolen by your provider and is now in use by someone else. I would contact your provider again and have this escalated to RIM. You should probably insist that the device be blacklisted as lost or stolen.
