Everything seems to be working fine EXCEPT the email.
I just purchased this phone 3 days ago, and I've set up the email right away.
HOWEVER I can only see the emails from 3 days ago as opposed to all the emails in my inbox. I can still receive new email, BUT I JUST CANT CHECK MY OLD EMAILS.
I am using GMAIL as my email. Calendar and contact sync works all fine.
I've tried to delet my email and readding, I've tried to reset the entire device, called my carrier, reset service book. Nothing works
I think you can configure this for Gmail. And you can also do in server search using Advanced Search in your BB inbox. It just works, as a long gone IT guru used to say.
Go to Messages, Options, Messages Display and Actions.
Scroll all the way down to find: Days to keep Messages.
Choose your preference. Mine is set to 30.
Enjoy.
It sounds like you upgraded your handset? Did you use the device switch wizard in Desktop Manager to transfer everything across to the new device?
The initial polling of old messages ONLY happens the first time you add the account to your BIS account - if you delete the account and re-add or put your SIM into a new handset and transfer the account using only the email setup tool on the handset the old messages will not be moved to the new handset.
Can you go to whichever mail provider you use on their website and mark them all as unread? then send yourself a blank mail, that'll push them all through, won't it?
As I said, I think the only way to achieve what you want is for your carrier to delete your BIS account and let you create a new one - then when you add you setup your email the server will think this is the first time you have added the account and download the old messages
Everything seems to be working fine EXCEPT the email.
I just purchased this phone 3 days ago, and I've set up the email right away.
HOWEVER I can only see the emails from 3 days ago as opposed to all the emails in my inbox. I can still receive new email, BUT I JUST CANT CHECK MY OLD EMAILS.
I am using GMAIL as my email. Calendar and contact sync works all fine.
I've tried to delet my email and readding, I've tried to reset the entire device, called my carrier, reset service book. Nothing works
ANYONE HAVE SOLUTION FOR THIS??!! PLEASE!!
lol....remote search
Originally Posted by mystic205
there is nothing wrong with your BB.. thats what it does...
absolutely correct, it doesn't download the existing messages from the server to your device, just the ones you receive now that you're on BIS.