1. 901abhi's Avatar
    my bbm service and mail service is not working in blackberry torch 9800 phone but when i put my sim in other blackberry phone every thing is working. please help us if any one having some solution.
    05-16-12 01:36 AM
  2. MrLynd54's Avatar
    Each BlackBerry phone has a serial number and other numbers that are required when you set them up for service. The phone that is not allowing BBM and email service has not been properly set up for service with the provider you are trying to use. I think it requires more than a sim card swap.
    05-16-12 02:36 AM
  3. Ben1232's Avatar
    RIM may have blocked the pin / bis service on the torch.
    05-16-12 02:53 AM
  4. ichat's Avatar
    All services are related to your phone number and Sim card. This is why you need to tell your carrier

    Sent from my BlackBerry 9860 on with Tapatalk and my fingers
    05-16-12 05:29 AM
  5. blackberry-unlocking710's Avatar
    Try to install the services books from the second device to the deice that you have issues with... i'm pretty sure it's a service book issue.
    05-16-12 03:13 PM
  6. OniBerry's Avatar
    Place your SIM into your device (new one) open the browser, and go to


    Register the device on the network, and you should be good to go.
    05-16-12 04:42 PM