[roee143]

I have an icon that I have an IM on my BBM but there is none. I have shut off the phone and turned it back on several times & the icon will not go away and I do not have any IMs. Can someone PLEASE help!?

thank you!

[jsanders]

Try all the tips here...

Pulling the battery and rebooting is the proper way to clear it.

How do I reset my message counter to clear, or zero? - BlackBerryFAQ.com