I installed from app store bbm 5.0.0.57. Everything installed, did battery pull. I can't find icon anywhere, in options under apps its there. When I go back to apps store its there stating already installed, when I hit run, it doesn't do anything. Tried removing from bbm and still nothing.
Thanks
FYI, I remove the app several times after downloading from app store. Never worked. I reinstalled from BB web site and its working now.
Thanks
Look in your downloads folder and in your "instant Messaging" folder.
Thanks, I looked in all folders and not there. If I go into bb app store under my world it shows its installed and when i hit the menu button to run it does nothing.
i had this same issue, can't remember exactly what I did to fix it, but try running desktop manager, and doing an "update" or whatever that is. I think that straightened it out.
I had a similar problem this morning. Was told there was a BBM upgrade but didn't install it. Got an IM this morning from a friend, rebooted my computer as Quickpull didn't for some reason, when done, icon gone. No, the icon was not in any of the folders. I checked. I ended up having to reinstall and use the email feature to get my contacts and stuff back. Seems like every time there is a BBM upgrade I have trouble. Why can't it just seamlessly update and bring all my old contact info right back?
Go into your applications listing - options> advanced options> applications. Should see it here. Remove the app and reinstall. Make sure you have a copy of all your buddies though. If you made a back of these, they can be restored from your sd card or over the air depending on method you backed them up.
