1. Graham Ireland's Avatar
    Hi Guys have a Bold 9900 touch and using it with my Tmobile USA sim

    It’s all set up provisioned by them etc but can’t get it working . They reckon it’s because I’m in the UK

    Any workarounds to get BIS going

    Greatly appreciate any advise and help
    08-28-17 01:03 PM
  2. Denise in Los Angeles's Avatar
    You can only have BlackBerry Service if you are on the T-Mobile Simple Choice plan.
    08-28-17 01:12 PM
  3. Dunt Dunt Dunt's Avatar
    What network are you connecting to in the UK? Does it have BIS capabilities anymore?

    Does your TMobile account have international roaming?
    08-28-17 01:22 PM
  4. Graham Ireland's Avatar
    What network are you connecting to in the UK? Does it have BIS capabilities anymore?

    Does your TMobile account have international roaming?
    Hi I’m on the simple choice plan I can see BIS is activated on account . I do have roaming , it’s connecting to O2 (maybe that’s the issue) ?

    Thanks for the help guys !
    08-28-17 02:05 PM
  5. Denise in Los Angeles's Avatar
    Do the UK carriers use the same LTE bands as TMo? Your problem might be your phone rather than the TMo network.
    08-28-17 05:51 PM

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