1. DementedJohn's Avatar
    I just got a call from a client with a question.

    One of their clients wives had a stroke and is incapable of unlocking her personal (non bes) blackberry phone (don't know model or OS version). The husband needs some of these texts on this locked device for a trial.

    Is there a way, that either the carrier or BB would be able to retrieve the messages? Or have BB atleast someone get in even though the device is password protected? He has tried various passwords and has already reached 6 failed attempts.

    Any advise or help is greatly appreciated.

    John D.
    02-13-14 04:56 PM
  2. BallRockReaper's Avatar
    No chance. Sorry, but without a password there is no chance to get the data. Not even BlackBerry can do it.

    Sent with Tapatalk Pro on Enigma 2000
    02-13-14 05:04 PM
  3. masterscarhead1's Avatar
    Carriers will have this information. They will provide it if by law they are required to do so
    raino and flyingsolid like this.
    02-13-14 05:07 PM

Similar Threads

  1. Essential things that don't work without BES
    By WhateverColorBerry in forum BlackBerry 10 OS
    Replies: 11
    Last Post: 02-16-14, 04:21 PM
  2. Your device is connected to a network, but Internet Service is not available...
    By blackberrydiehard12 in forum General BlackBerry News, Discussion & Rumors
    Replies: 12
    Last Post: 02-14-14, 12:57 PM
  3. How to Get BBM 10.3 Update on Your BB10 Device NOW
    By Flip4Bytes in forum General BBM Chat
    Replies: 26
    Last Post: 02-13-14, 04:06 PM
  4. Get BBM update without waiting for push
    By drfever in forum General BBM Chat
    Replies: 1
    Last Post: 02-13-14, 04:02 PM