1. LGorrell's Avatar
    My BB 9930 won't load all the way. It was fine this a.m., but then, all of a sudden, it won't load up! I haven't ever had to hit "repair" before (in the desktop software). What does that do, exactly? Does it wipe everything? Or just fix whatever is stopping it from loading past about 3/4 way? And, If that doesn't fix the problem, can someone get it unstuck? Sorry to ask, but I didn't find an answer to my question by searching.
    04-14-15 11:11 PM
  2. BlackBerryMalaysia's Avatar
    yes i will wipe everything, u can use restore if you have blackberry protect on it or from desktop manager.
    04-14-15 11:23 PM
  3. Damian Montero's Avatar
    You didn't specify. So did you do a battery pull?

    Also plug it into your computer after a battery pull and just wait. Put the sim chip somewhere else for a while as you wait, but just wait while your blackberry is plugged in to see if that fixes it.

    of course BlackberryMalaysia is right. the restore WILL fix the problem by WIPING your device.

    Might as well update it to the latest OS if you do that.
    04-24-15 10:01 AM

Similar Threads

  1. Hardware and Software maintenance for BlackBerry Classics?
    By Percy Marsan in forum BlackBerry Classic
    Replies: 7
    Last Post: 01-17-17, 04:23 AM
  2. Noticed for download:BlackBerry 10 Desktop Software Installer v1.1.0.22
    By undone in forum General BlackBerry News, Discussion & Rumors
    Replies: 5
    Last Post: 04-22-15, 06:04 AM
  3. How do I get rid of unwanted icons and software such as Amazon?
    By CrackBerry Question in forum BlackBerry Q10
    Replies: 10
    Last Post: 04-14-15, 05:25 PM
  4. How can I downgrade from a higher software release?
    By CrackBerry Question in forum BlackBerry OS
    Replies: 1
    Last Post: 04-13-15, 05:42 PM
  5. Adobe flash missing on 10.3.1 software
    By banj0bob in forum Ask a Question
    Replies: 3
    Last Post: 04-12-15, 12:43 PM