1. musicman1234's Avatar
    so i set up visual voicemail on the Tour, and left myself a test message. it came thru fine, and once i listened to it and deleted it (using the visual voicemail application), the notification in the upper section, which is the one that looks like "1 o_o" is still there. any ideas how to get rid of it? any others experiencing the same thing?
    i've already tried calling voicemail manually. did nothing
    Last edited by musicman1234; 07-13-09 at 08:18 AM.
    07-12-09 05:17 PM
  2. musicman1234's Avatar
    an update:
    in order to make the notification go away, I have to leave myself a message, and then delete it by calling *86. it seems that my phone is not noticing that Visual Voice Mail has deleted the message off the network voicemail account. any suggestions?
    Last edited by musicman1234; 07-13-09 at 08:19 AM.
    07-12-09 05:35 PM
  3. musicman1234's Avatar
    sorry to bump this!
    07-13-09 08:21 AM
  4. akeller's Avatar
    If it makes you feel any better I am having the same problem. Visual voicemail does not automatically refresh for me either. Even when I get a new voicemail, I have to into VVM and tell it to Resync Mailbox just to get the message to show up. I'm probably going to go into a Verizon store this week and ask them for a solution or remove the service.
    07-13-09 09:39 PM
  5. musicman1234's Avatar
    problem was fixed.
    i added it to my account and according to the verizon rep i talked to, it wasn't configured to my account correctly. just call in, and have them verify that it's on your account. problem solved.
    07-14-09 11:38 AM
  6. akeller's Avatar
    I went to the Verizon store today and had them look at it. They also called in to their tech support. No resolution as of yet. I had them remove the Visual Voicemail service for the time being until a software update comes out.
    07-14-09 05:23 PM