[JulSki]

I have spent over an hour searching the forums and have tried a few things already but still no luck. I also haven't seen this particular issue come up so if ANYONE can help... PLEASE!

I just signed up for visual voice mail. At first I didn't have the icon so I tried to download through application center. The very first time it seemed to download correctly but I did not hit run (fingers moving faster than the brain can process what I was reading) and since then I've been unsuccessful at getting that far again.

Things I have tried:

deleting VVM, battery pull, reinstall.

going to website for download through browser

updated handheld software yesterday which wiped everything and ended up putting the icon on my home page (which was missing all this time) but...

this is what happens when I do ANY of those things:

it takes me to the terms and conditions screen and I select I AGREE

then it goes either to 1. a page full of code that just sits there and does nothing else.... or 2. I get an error message (which I haven't been able to recreate so I can write it here) which basically says I have encountered an invalid page.


If I go to applications under options... VVM isn't even listed. And it is no longer showing in my application center??

I have no clue what's happening.

anyone?

[grlcop]

I am getting the same message on my 8230. I called Verizon and he told me to try the battery drop/reboot. Didnt help. If anyone else knows this one --- help!

[kddcp]

a couple things:

What OS are you running?

Check to see that the icon is not hidden
BlackBerry button --> show all

Is your Browser set to BlackBerry or Internet Explorer - should be Blackberry
Browser --> BlackBerry Button --> Options --> Browser Configuration --> Browser Identification --> BlackBerry

Try resending your Service Books - The Visual Voice Mail Icon should get pushed to your phone.
Log in to your BIS site http://https://bis.na.blackberry.com/html?brand=vzw&locale=en , click on help, then click Send Service Books

Hope one of these things helps

[DaTerpsDaTerpsDaTerpsDaTerps]

I have spent over an hour searching the forums and have tried a few things already but still no luck. I also haven't seen this particular issue come up so if ANYONE can help... PLEASE!

I just signed up for visual voice mail. At first I didn't have the icon so I tried to download through application center. The very first time it seemed to download correctly but I did not hit run (fingers moving faster than the brain can process what I was reading) and since then I've been unsuccessful at getting that far again.

Things I have tried:

deleting VVM, battery pull, reinstall.

going to website for download through browser

updated handheld software yesterday which wiped everything and ended up putting the icon on my home page (which was missing all this time) but...

this is what happens when I do ANY of those things:

it takes me to the terms and conditions screen and I select I AGREE

then it goes either to 1. a page full of code that just sits there and does nothing else.... or 2. I get an error message (which I haven't been able to recreate so I can write it here) which basically says I have encountered an invalid page.


If I go to applications under options... VVM isn't even listed. And it is no longer showing in my application center??

I have no clue what's happening.

anyone?

I get the same problem
I have the Visual Voice Mail logo and when I click on it the browser launches with the instructions to click to install the software

but, then the browser returns all kinds of code and gibberish instead of it commanding the storm to install the app....this is what I get:


RIM-COD-URL-14: vvmail_9550-14.cod
RIM-COD-SHA1-4: e1 47 6d 11 24 e7 0a 49 61 37 52 17 ac 85 2e 53 5d 6e c2 c0
RIM-COD-URL-13: vvmail_9550-13.cod
RIM-COD-SHA1-3: eb 93 77 f3 95 84 15 4c af bf bf 91 a7 26 9f da a1 6a 59 1a
RIM-COD-URL-12: vvmail_9550-12.cod
RIM-COD-SHA1-2: c9 d1 4d c3 aa d3 35 5b bc 33 b4 bf d8 cd d8 ee 02 09 c2 a8
RIM-COD-URL-11: vvmail_9550-11.cod
RIM-COD-SHA1-1: 92 b2 94 5e 41 1f 8b 50 13 c5 22 1e 12 44 d0 65 1e a9 49 c2
RIM-COD-URL-10: vvmail_9550-10.cod
RIM-MIDlet-Flags-1: 0
MIDlet-Jar-Size: 1883381
MIDlet-Name: Visual Voice Mail
MIDlet-Jar-URL: Visual Voice Mail.jar
MicroEdition-Configuration: CLDC-1.1
MIDlet-Description: Visual Voice Mail
RIM-COD-URL-9: vvmail_9550-9.cod
RIM-COD-URL-8: vvmail_9550-8.cod
RIM-COD-URL-7: vvmail_9550-7.cod
RIM-COD-URL-6: vvmail_9550-6.cod
RIM-COD-Module-Dependencies: net_rim_cldc,vvmlib_9550,net_rim_bbapi_phone,net_r im_pdap,net_rim_bbapi_messagelist,net_rim_bbapi_me nuitem,net_rim_bbapi_invoke,net_rim_bbapi_mailv2
RIM-COD-URL-5: vvmail_9550-5.cod
RIM-COD-URL-4: vvmail_9550-4.cod
RIM-COD-URL-3: vvmail_9550-3.cod
RIM-COD-URL-2: vvmail_9550-2.cod
RIM-COD-URL-1: vvmail_9550-1.cod
RIM-COD-Size-9: 62744
RIM-COD-Size-8: 64168
RIM-COD-Size-7: 62572
RIM-COD-Size-6: 63520
RIM-COD-Size-5: 69800
RIM-COD-Size-4: 68796
RIM-COD-Size-3: 64108
RIM-COD-Module-Name: vvmail_9550
RIM-COD-Size-2: 68152
RIM-COD-Size-1: 66556
RIM-MIDlet-Icon-Count-1: 1
RIM-COD-SHA1: 4a 13 bd 0d 3b 7c bb ec 9b 48 2f 6f 2b 9b 9d fd 2a 67 f8 6f
RIM-COD-Size: 62084
RIM-COD-Size-14: 30568
MicroEdition-Profile: MIDP-2.0
RIM-COD-Size-13: 63316
RIM-COD-Size-12: 66976
RIM-COD-Size-11: 62044
RIM-MIDlet-Icon-1-1: ../images/App_icon_on.png.focused
RIM-COD-Size-10: 62680
MIDlet-Vendor: Verizon Wireless
MIDlet-1: Visual Voice Mail,../images/App_icon_Off.png,
RIM-COD-SHA1-14: 70 ed 5c ad 8b 14 e1 09 66 31 2c 2d e6 bd 47 61 ec 58 be 03
RIM-COD-URL: vvmail_9550.cod
RIM-COD-SHA1-13: fb a9 da b0 5d ab ef f8 d8 14 02 7d d3 78 64 22 74 c3 02 7c
RIM-COD-SHA1-12: 05 34 56 35 c8 1e f7 d8 a9 76 be e4 e7 97 86 a8 ef cd f1 fc
RIM-COD-SHA1-11: 11 f9 5b 8b 55 a0 a4 92 41 09 74 25 e6 ff 96 4e e6 78 ad 10
RIM-COD-SHA1-10: e7 2b ef 03 c0 a5 86 f3 4f 48 83 58 fb 66 7a 54 15 94 50 e6
RIM-MIDlet-NameResourceId-1: 0
Manifest-Version: 1.0
MIDlet-Version: 1.0.12
RIM-COD-SHA1-9: ce b4 80 f1 de 43 7e 4a 8e 58 b5 2c a9 72 43 c2 b2 e8 51 84
RIM-COD-SHA1-8: ad b3 1d 1a ed 49 8a 12 2c 3b 16 31 11 65 30 64 de 92 b9 46
RIM-COD-SHA1-7: 0f 2a f6 98 77 d2 9e c0 8e 10 15 78 6d 8a 0f ab 70 f3 56 b4
RIM-MIDlet-NameResourceBundle-1: com.verizon.vvm.resources.GUIData
RIM-COD-SHA1-6: b8 5d 0b d2 b2 43 eb e4 11 73 3e 42 ec b9 9e 05 8d 6d e9 0a
RIM-COD-Creation-Time: 1256234053
RIM-COD-SHA1-5: c6 62 06 bc fb a7 b5 a1 1d d9 4f c4 08 48 2f fa 52 a8 f7 83
RIM-COD-URL-15: vvmlistener_9550.cod
RIM-COD-Size-15: 23472
RIM-COD-URL-16: vvmlib_9550.cod
RIM-COD-Size-16: 80832
RIM-COD-URL-17: vvmlib_9550-1.cod
RIM-COD-Size-17: 79980
RIM-COD-URL-18: vvmlib_9550-2.cod

[DaTerpsDaTerpsDaTerpsDaTerps]

I get the same problem
I have the Visual Voice Mail logo and when I click on it the browser launches with the instructions to click to install the software

but, then the browser returns all kinds of code and gibberish instead of it commanding the storm to install the app....this is what I get:


RIM-COD-URL-14: vvmail_9550-14.cod
RIM-COD-SHA1-4: e1 47 6d 11 24 e7 0a 49 61 37 52 17 ac 85 2e 53 5d 6e c2 c0...

I just talked to Verizon tech support and was told that this is a known issue with Visual Voice Mail and they do not know when it should be fixed.

For some reason, they also took Visual Voice Mail off my account when I went to the Storm2 and they have to had it back on.

[rlmesq]

Why pay five bucks a month when Google Voice is free, transcribes your voice messages, lets you send and receive text messages from your computer, and a lot of other additional features?

Posted from my CrackBerry at wapforums.crackberry.com

[sleepdr]

I've had the same problem. Also does the same thing when I try to check out VCast videos.

And, annoyingly, that also hijacks my browser to a degree. I can't go back to home page and lose the "Go To" soft button until doing a battery pull.

In the process of figuring this out, I changed my start page from the default. Can someone tell me what the original starting address is for VZW's Storm 2? It had a handy local weather readout & other stuff, and I lost it.

[malicefox]

This is getting really annoying, Its been like this a couple days, and i didn't know i had 10 voice mails on their server, because i cant receive the notifications. Trying to sell a car, and not being alerted to voice mails is causing me some serious frustration. Hopefully they fix this soon, as i have to periodically call my VM to see if there is anything in there

[malicefox]

Verizon just fixed it! It is downloading and installing now Finally i will know when i have voice mails again!