- will smrtguard be adding any kind of password option on the phone (smrtguard option) to help protect the settings , if phone is stolen and the phone has not been security time out locked yet mine is set to 30mn , also any price set yet or what options will there be for purchase = monthly ,quarterly or yearly
thx04-14-09 11:10 PMLike 0 - [email protected]SmrtGuardwill smrtguard be adding any kind of password option on the phone (smrtguard option) to help protect the settings , if phone is stolen and the phone has not been security time out locked yet mine is set to 30mn , also any price set yet or what options will there be for purchase = monthly ,quarterly or yearly
thx
As for pricing, we have gotten lots of feedback and many do not like monthly or even semi-annually. So we are likely to offer option for monthly and option for Yearly.
Thanks.04-14-09 11:36 PMLike 0 - Originally Posted by [email protected]It isn't tough for us to add a password option on the phone, since many users have different preference, we might add a preference option to do this.
As for pricing, we have gotten lots of feedback and many do not like monthly or even semi-annually. So we are likely to offer option for monthly and option for Yearly.
Thanks.04-15-09 09:26 AMLike 0 - Originally Posted by [email protected]It isn't tough for us to add a password option on the phone, since many users have different preference, we might add a preference option to do this.
As for pricing, we have gotten lots of feedback and many do not like monthly or even semi-annually. So we are likely to offer option for monthly and option for Yearly.
Thanks.04-15-09 12:01 PMLike 0 - I to am having the same problem with seeing the dashboard from my storm but no problem seeing it from my pc04-15-09 05:25 PMLike 0
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Search this thread. After upgrading OS, you need to open SmrtGuard >> BB Key >> About SmrtGuard >> BB Key >> Reactivate.
You then need to re-enter the activation code. If you can't find it, you can resend the activation email from the PC dashboard.
The activation code is case sensitive. I entered mine in lowercase and SG accepted it, but it didn't work until I reactivated and used the proper code.04-17-09 06:51 PMLike 0 - I read every post in the thread, but didn't think I needed to let everyone know that. Tried reactivating and battery pull a couple times. I don't have any alpha characters in the activation code, so I didn't have to worry about case. Guess I just needed to keep doing it, until it worked.04-17-09 09:54 PMLike 0
- Originally Posted by [email protected]It isn't tough for us to add a password option on the phone, since many users have different preference, we might add a preference option to do this.
As for pricing, we have gotten lots of feedback and many do not like monthly or even semi-annually. So we are likely to offer option for monthly and option for Yearly.
Thanks.04-17-09 11:20 PMLike 0 - [email protected]SmrtGuard
We actually recommend that you do put a BlackBerry security password, even if you don't have SmrtGuard
Thanks.04-19-09 09:59 PMLike 0 - [email protected]SmrtGuard
This is needed b/c when you add your native email after you install SmrtGuard, a reboot is needed to "register" the native email with SmrtGuard.
thanks.04-19-09 10:01 PMLike 0 - [email protected]SmrtGuardWhat: SmrtGuard Server Maintenance
When: April 20th 2009 at 1:00AM EST
Why: We have put in fixes for the 8330 backup bug and other tweaks to the software.
We will update our twitter page and this forum, as well as update emails to everyone.
After our server upgrade, an update is needed for SmrtGuard to continue to work.
Thanks.04-19-09 10:05 PMLike 0 - [email protected]SmrtGuardDear Beta Users,
We have rolled out v1.08.
Here is what's new:
* Improved backup speed - You will see backup speed greatly improved.
* Added secure authentication prior to each back
* Fixed issue with 8330 - those with 8330 and had problem backing up, we need to hear from you to see if this fixed the problem.
* Website has international language support in place - Calling for volunteer to translate our website into these languages: French / Spanish / German / Italian / Indonesian
Contact [email protected] if you want to translate. Volunteer will receive 6 months of SmrtGuard service free!! First come first serve.
How to Upgrade:
A. Can click on the following link from your BlackBerry:
https://www.smrtguard.com/smrtgota.jsp
The new features will only work with the new software. Please upgrade before trying the new feature from the website.
Please let us know if you have trouble at [email protected]
Thanks,
Beta Team @ SmrtGuard04-20-09 04:50 AMLike 0 - [email protected]SmrtGuardHaven't tried backing up emails or call logs as I don't need these saved, but contacts backup is still failing (when it gets to 50 contacts). Memos, to-do's, and events all work fine. Everything else seems to be fine as well. Any more info on the contacts situation? I don't have any particularly long addresses.
http://forums.crackberry.com/f35/uno...ml#post2330142
Let us know if the backup is now working.
Thanks.04-20-09 05:02 AMLike 0 - Did the upgrade on my 8330 Curve. At first my email wouldn't backup.
But after a couple of tries, they did backup.
Then I set it up to automatic backup and that happened with no problem.
I reset the automatic backup time, to backup again in an hour.
Hopefully that will happen also with no problems.04-20-09 07:20 AMLike 0 - Just downloaded v1.08 on my Curve 8330.
I have always had problems backing up my contacts.
I can report that everything now backs up and it is much, much faster!!!!
Thanks smrtguard!04-20-09 08:00 AMLike 0 - One thing though, seems like the last few releases the SMS option in the Personal guardian has been removed.
Will this ever be re-enabled or is it something that did not work properly and can't be re-enabled?04-20-09 08:01 AMLike 0 - [email protected]SmrtGuard
With anything relating to SMS and CDMA BB model, currently there are issues with the platform, there are work around, but our dev team has tried to produce a work around that is consistent, so far no luck.
When we have a good work around, we shall roll them out again.04-20-09 08:25 AMLike 0 - 04-20-09 08:34 AMLike 0
- I installed the update and noted that the ping via email function still doesn't work well; it seems my regular message alert tone cancels the ping tone.
Since I run an automatic backup at 4AM, I don't know how long it usually takes... but I just ran a manual one that took about thirty seconds. Seems to work great!
Here's my post on SmrtGuard vs. RobLock (both on Storm):
http://forums.crackberry.com/f134/ro...d-beta-210182/04-20-09 02:39 PMLike 0
- Forum
- BlackBerry OS Phone Forums
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Unofficial SmrtGuard Support for Beta v1.02
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