Live

Black Friday deal team is live right now!

Check out the hottest Black Friday Deals!

Expand Minimize
  1. SRickman's Avatar
    So heres what happened...

    I pulled out my battery for a reboot, and when my phone turns back on, my texting app is gone. It's usually right next to the "Messages" app, and the "Contacts" app on the main display/menu.

    Any idea how to get it back? I know people are texting me as well, because I have the little new message on the top of my screen.

    NOTE: when i turn my phone on, i get this message "Uncaught exception: index 8 >= 8"
    Last edited by SRickman; 12-01-10 at 08:19 PM.
    12-01-10 07:28 PM
  2. Alswizzo's Avatar
    You should be able to hold down the menu/blackberry key and scroll to the messages icon. Try that and see if it pops up.
    12-01-10 07:30 PM
  3. SRickman's Avatar
    Nope I tried that.

    NOTE: when i turn it back on, this message comes up "Uncaught exception: index 8 >= 8"
    Last edited by SRickman; 12-01-10 at 08:19 PM.
    12-01-10 07:37 PM
  4. RWWackostu's Avatar
    Uncaught exemptions are OS errors.

    Which version of OS are you on? You most likely need to update.
    12-01-10 10:36 PM
  5. SRickman's Avatar
    Not sure what OS, but I believe I have it updated to most recent
    Last edited by SRickman; 12-02-10 at 02:27 PM.
    12-02-10 02:07 AM
  6. SRickman's Avatar
    Anyone else have an ideas? Don't really feel like taking it into the Verizon store haha
    12-02-10 02:28 PM
  7. RWWackostu's Avatar
    menu>options>about. This will tell you your OS version. IT shoudl say 5.0.0.xx

    If it is less than 5.0.0.1030, update your OS and that should help your issues.
    12-02-10 04:12 PM
  8. SRickman's Avatar
    menu>options>about. This will tell you your OS version. IT shoudl say 5.0.0.xx

    If it is less than 5.0.0.1030, update your OS and that should help your issues.
    It says v5.0.0.973

    I assume I need to update? But not sure how... I am a definite BB noob.
    12-02-10 04:20 PM
  9. RWWackostu's Avatar
    Follow the thread at the top of the forum on how to download and install your new OS. Follow this thread:

    http://www.crackberry.com/blackberry...ting-system-os

    for the easiest way to do the upgrade using apploader. Follow all instructions to the letter and you will be fine!
    12-02-10 04:45 PM
  10. kcracolici1's Avatar
    With the uncaught exception error i agree regarding the software reload or the upgrade if available but if this is the pre-installed app for sms on Verizon, have you tried to re-send the service books? That should restore it.
    12-02-10 05:58 PM
LINK TO POST COPIED TO CLIPBOARD
We have updated our Privacy Policy and Terms & Conditions. Please check them out.