1. thebrenner's Avatar
    Hello, well, as the title states... my new swap unit arrived and as per usual (many many times been done) I went about the backup-restore process. Only this time, I lost all my apps. I tried to restore from a couple days ago too, no joy. Never had this problem before.

    BBM, FB, and all third party apps and themes disappeared, when before... they all swapped over no problem. BBweather, score, etc. All gone.

    Also, how does it work with paid apps like quicklaunch? Lost that too - do I have to pay again?


    01-19-10 06:15 PM
  2. mjbesen310's Avatar
    you didnt backup your 3rd party apps.. those do not backup under the backup.. you need to backup 3rd party apps seperatly.

    the only way to transfer all apps is using device switch wizard from old phone to new phone
    01-19-10 06:17 PM
  3. thebrenner's Avatar
    i wonder why it did it before? device switch wizard works only with both phones present correct?
    01-19-10 06:19 PM
  4. FF22's Avatar
    Depending on where you purchased, you can go online and enter a new PIN to download apps again.
    01-19-10 07:39 PM