05-12-10 05:21 AM
41 12
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  1. support@smrtguard.com's Avatar
    Dear SmrtGuard user,

    Here is a release candidate update (in English, other language will release when it becomes a production release). Please let us know your feedback so we can put this into production release with your help. Email us if you found a bug or have comments/suggestes: support@smrtguard.com - Thank you in advance.

    Point your BlackBerry here: www.smrtguard.com/m/bb_rc.jsp


    Here is what's new:

    Anti-SPAM – Call Blocker - SmrtGuard, you can now block unwanted calls (event private and unknown callers). SmrtGuard will also backup the list of blocked phone numbers so when you switch device, you don’t have to re-enter again.

    Anti-SPAM – Email SPAM Filter - Similar to call blocker but for e-mail. With integrated menu into the native Email App, "Mark as SPAM" has never been easier on your BB.

    Anti-Virus – Afraid of someone installing spyware and malware on your smartphone? We got you covered. Setup scheduled scan and you will known when SmrtGuard finds a potential malware on your Smartphone.

    • New SPAM tab in the Dashboard that allow you to export your SPAM Blacklist.

    • Other improvements and fixes












    Email us if you found a bug or have comments/suggestes: support@smrtguard.com

    The SmrtGuard Team
    Last edited by support@smrtguard.com; 04-22-10 at 10:23 AM.
    04-21-10 04:24 PM
  2. kkwus74's Avatar
    wow...great....trying it out now
    04-21-10 04:39 PM
  3. support@smrtguard.com's Avatar
    Let us know if you have comments/suggestions
    04-21-10 04:43 PM
  4. kkwus74's Avatar
    any idea when pictures could be backed up?
    04-21-10 04:44 PM
  5. kkwus74's Avatar
    Let us know if you have comments/suggestions
    sure i will.....thru the support email or here?
    04-21-10 04:45 PM
  6. support@smrtguard.com's Avatar
    Comment/suggestions here is good

    For Photo backup, it is actually working in our private beta version. Just waiting to be rolled out in the future version. Some users have 100+ MB of photos, first initial backup (even with Wifi) failure rate is on the high side... But we are working on it
    04-21-10 04:49 PM
  7. kkwus74's Avatar
    Comment/suggestions here is good

    For Photo backup, it is actually working in our private beta version. Just waiting to be rolled out in the future version. Some users have 100+ MB of photos, first initial backup (even with Wifi) failure rate is on the high side... But we are working on it
    ok glad to hear its been worked on.....thread subscribed.....have been waiting so patiently for the photo backup feature since the 1.7xx version....lol...been that long....anyway i could try the private beta?
    04-21-10 04:54 PM
  8. haymond's Avatar
    i cant get it installed!!!
    04-21-10 05:04 PM
  9. support@smrtguard.com's Avatar
    Thanks for patiently waiting!

    I will let the DEV team know. We have a list of private beta release users, and I will have you added to that list. PM your email or username that you use to log into SG.

    Thanks again.
    04-21-10 05:05 PM
  10. kkwus74's Avatar
    Thanks for patiently waiting!

    I will let the DEV team know. We have a list of private beta release users, and I will have you added to that list. PM your email or username that you use to log into SG.

    Thanks again.
    Thanks.....PM sent.....by the way ,when i enable and stop a number from my call log,should i be able to see my block numbers somewhere?....it doesnt show up in the application.......
    04-21-10 05:18 PM
  11. support@smrtguard.com's Avatar
    i cant get it installed!!!
    Haymond, did you point your BB to this address:

    Point your BlackBerry here: www.smrtguard.com/m/bb_rc.jsp

    What was the result?
    Last edited by support@smrtguard.com; 04-22-10 at 10:23 AM.
    04-22-10 10:19 AM
  12. support@smrtguard.com's Avatar
    Thanks.....PM sent.....by the way ,when i enable and stop a number from my call log,should i be able to see my block numbers somewhere?....it doesnt show up in the application.......
    kkwus74, yes, you should see a counter on the SmrtGuard Anti-Spam screen.



    Notice the "Blocked X", where X is the number of times it blocked.
    04-22-10 10:20 AM
  13. kkwus74's Avatar
    Ok...what I meant was what numbers are being blocked?I setup a few numbers from my call log to be blocked but I don't see them on the screen above....

    Posted from my CrackBerry at wapforums.crackberry.com
    04-22-10 10:26 AM
  14. kkwus74's Avatar


    As you can see from the picture above,the number that is being blocked was manually keyed in to be blocked.However when im in my call logs and i go to a number in my call logs and click 'stop this number' the number doesnt show up like the one above.
    04-22-10 10:43 AM
  15. support@smrtguard.com's Avatar


    As you can see from the picture above,the number that is being blocked was manually keyed in to be blocked.However when im in my call logs and i go to a number in my call logs and click 'stop this number' the number doesnt show up like the one above.
    When you did 'Stop this number', did the app give you confirmation popup?

    If not, something might be wrong...also, can you try it again, and see if anything shows up on your logs?
    Last edited by support@smrtguard.com; 04-22-10 at 10:48 AM.
    04-22-10 10:46 AM
  16. kkwus74's Avatar
    No i did not see any pop-up at all,i tried 4 times and not one time i saw a pop-up.
    04-22-10 10:49 AM
  17. kkwus74's Avatar
    All my permissions are set to allow too.
    04-22-10 11:02 AM
  18. support@smrtguard.com's Avatar
    All my permissions are set to allow too.
    Can you do press "Alt + lglg" to get the logs? There might be an exception.
    04-22-10 11:08 AM
  19. kkwus74's Avatar
    Ok...what do I look for?

    Posted from my CrackBerry at wapforums.crackberry.com
    04-22-10 11:13 AM
  20. kkwus74's Avatar
    There is one line that says - a SmartGuard - NO NEW APPLICATION INSTALLED....

    Posted from my CrackBerry at wapforums.crackberry.com
    04-22-10 11:14 AM
  21. bad_boy321's Avatar
    backup just said unauthorized for all items.
    04-22-10 11:56 AM
  22. support@smrtguard.com's Avatar
    There is one line that says - a SmartGuard - NO NEW APPLICATION INSTALLED....

    Posted from my CrackBerry at wapforums.crackberry.com
    That's Odd... do you have the number you are trying to add? Or screenshot of the phonelog? Feel free to PM to us.

    Thanks again for your help.
    04-22-10 01:31 PM
  23. support@smrtguard.com's Avatar
    backup just said unauthorized for all items.
    For Unauthorized Errors when backing up your data you would need to Reactivate your SmrtGuard Applicaiton on your Blackberry, Here's how to:

    1. launch your smrtguad applcation
    2. press your blackberry's menu key
    3. select About SmrtGuard
    4. on your About SmrtGuard screen again menu key
    5. select REACTIVATE

    SmrtGuard Team
    04-22-10 01:31 PM
  24. kkwus74's Avatar
    That's Odd... do you have the number you are trying to add? Or screenshot of the phonelog? Feel free to PM to us.

    Thanks again for your help.
    No problem.....PM sent with screenshots.......
    04-22-10 01:56 PM
  25. support@smrtguard.com's Avatar
    No problem.....PM sent with screenshots.......
    Thanks for the screenshot. Does it happen with EVERY number? Or just that particular number?
    04-22-10 02:39 PM
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