I received the email for the new QuiclLaunch update, so I downloaded and it locked my phone. I pulled the battery and received a message in tiny print in the center of the screen: JVM Error 517. I called T-Mobile and they cannot fix, so now I have to send my brand new 1 week old 9700 and I will receive a refurbished phone because this is covered under the manufacturers warranty and not the additional paid warranty.
I am wondering if I had something on the phone that caused a conflict with QuickLaunch. Anyone else had this problem?
I tried but the phone would not communicate with the desktop manager.
T-Mobile had me go into my c drive-common files-rim-apploader and try to download os that way, but could not communicate with phone.