So, I got my Tour the day it came out, and of course immediately downloaded the Facebook app. Well, that same day (after I had installed and saved my information in it), I couldnt log onto my actual Facebook account (like through a desktop / real web page instead of just the mobile app). Its been like this ever since I got the phone, but never before that.
Obviously all my info was correct when I installed the app, so why right after that would it tell me that my email address / password was incorrect? What kind of problem is this? Blackberry or Facebook? Ive tried emailing Facebook's "contact us" link, but I can forsee that not getting me anywhere.
Any help or info would be great. Thanks in advance.
Well I haven't tried from another computer yet, but I've tried from both my blackberry and my desktop (which I was able to login into a couple hours before I got my Tour) so I have no idea.
I am having the same issue as well. I logged into my FB account on my Tour, and when I tried logging in at home, it was telling me wrong email/password combo. I've tried emailing FB with no help on their part. Don't know what else to do!
Try logging out of facebook on your berry/uninstalling it, then try logging in online. Maybe facebook for blackberry is tying up your account and not letting you in online for some reason.
Or try going to m.facebook.com from your berry or like from an ipod touch or a friends phone to see if its all facebook portals that don't work or if its just the main site.
This should narrow down where the problem is coming from
Posted from my CrackBerry at wapforums.crackberry.com
Have you tried deleting the application. Due a soft reset on the handset to make sure it was completely removed and the redownload FB trough BB App world.
I've tried the m.facebook site and that worked for a while, then I re-installed FB and it obviously logged me out, so when it installed again it asked me for my info and again, nothing. Same problem.
How would I delete the program completely?
Last edited by word itz chris; 07-18-09 at 08:46 AM.
maybe its something to do with verizon????? i have the FB app on my sprint tour and i can still log in to FB on my laptop.maybe verizon tech support can help figure it out.
So, I got my Tour the day it came out, and of course immediately downloaded the Facebook app. Well, that same day (after I had installed and saved my information in it), I couldnt log onto my actual Facebook account (like through a desktop / real web page instead of just the mobile app). Its been like this ever since I got the phone, but never before that.
Obviously all my info was correct when I installed the app, so why right after that would it tell me that my email address / password was incorrect? What kind of problem is this? Blackberry or Facebook? Ive tried emailing Facebook's "contact us" link, but I can forsee that not getting me anywhere.
Any help or info would be great. Thanks in advance.
I was having the same problem... the fix for me was NOT to re-enter my password (it stays in the entry box) and it finally worked. Weird I know, but give it a shot.
I think it is a FB issue as I have to redo my login on my laptop after using FB on my iPod. For some reason using a mobile port for FB recently makes using a PC to log into FB a PITA.
My problem is that once I logged into facebook from my blackberry, I could no longer access it from my PC. I've gotten my password reset three times now with no success.
My problem is that once I logged into facebook from my blackberry, I could no longer access it from my PC. I've gotten my password reset three times now with no success.
Instead of using your e-mail address try using your mobile number with the country code (e.g. 18005551212). Heck try it without the country code too. (I'm on the wap site so can't see where you're at.)
~X
Posted from my CrackBerry at wapforums.crackberry.com
I was having the same problem... the fix for me was NOT to re-enter my password (it stays in the entry box) and it finally worked. Weird I know, but give it a shot.
~X
I only had it save my password on the app itself, I never had it saved anywhere else. Shouldnt it have still worked if I typed it in, especially in my home PC browser?
Im so lost. And RIM wants to charge me per problem Im having. ****.
Since in RIM app is garbage compared to the one on my iPod touch I no longer use the RIM app but if you can login on with your phone can you change your password while on your phone or the mobile site. Two other options possibly anyway.
~X
Posted from my CrackBerry at wapforums.crackberry.com