1. Spidermurphy's Avatar
    I am getting really frustrated. I downloaded Hookt to my bold 9700. 1st problem it set my name to that of one of my contacts not my name. Second, everytime I try to sign in I get a message'There was a problem logging in, please try again.' I have deleted and re-installed several times. Does anyone know how to fix this problem. If I go to hookt.com there is no way to contact them.
    09-26-12 06:28 PM
  2. djenkins6's Avatar
    Hi, they have an email address according to this page Support | Hookt "For any questions or comments regarding Hookt Messenger please contact our helpdesk via email support@hookt.com"
    Spidermurphy likes this.
    09-27-12 11:43 AM
  3. daniel-hookt's Avatar
    Hi there,

    My apologies for the problems you've been experiencing. I'll do my best to get you up and running as quickly as possible. What may have happened is that the autodetect phone number function may have not worked properly. Can you private message me your phone number on your device, or try the 'forgot your password?' reset option on the sign in screen? The latter will send you an SMS which contains a link that allows you to reset your password.

    You may alternatively choose to email support@hookt.com with your phone number. Please mention your name 'Spidermurphy' in the subject heading for easy retrieval.

    Regards,
    Daniel
    Hookt Messenger
    10-01-12 11:54 AM
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