1. muhammad.suleman98's Avatar
    Ok, so OS 7.1 just came out for my carrier (Mobily - KSA) and I was super excited. So I went on ae.blackberry.com/update which is for the Middle East and clicked check for updates. It said 7.1 is available and gave me the steps. I didn't do it as usual through desktop manager as my laptop is not working and i am using a different one. So I followed the steps. It completed backup and I was waiting for install when my phone turned off suddenly. It was fully charged. I turned it back on and the install resumed.It got to a certain point, then froze. My phone rebooted then said App Error 200 Reset. Please help as I could be in huge trouble. It is obviously still under warranty do you think they'll cover this because it was a legit update with official OS. Please reply ASAP!
    04-29-12 06:09 PM
  2. carullo's Avatar
    youre gonna have to wipe the device and reload the os...... that error is usually is corrupted software....they should cover it although the will propbaly send it out
    Last edited by carullo; 04-29-12 at 06:32 PM.
    muhammad.suleman98 likes this.
    04-29-12 06:24 PM