1. gniss39's Avatar
    Hi guys I was plugged my BB into my mac last night after I downloaded Desktop manager for it and it prompted me to update the software. It downloaded the update and was in the middle of installing it on my phone. The cable that connects my phone to the computer is really sensitive and I accidently bumped the cable and it got disconnected during the update. Now when it turns on it just has a white and screen that says " App Error 200" and a reset link. Whenever I reset it, it goes to the same screen. I'm thinking maybe I can install a new OS via desktop manager, but DM can't even recognize my phone since it can't get past the white screen. I tried doing it without the battery in the phone and all that shows up is a picture of a battery with a red line going through it and it makes no progress from there.

    To make this matter worse, I'm expecting a call today about a possible job opportunity so I need to get my phone up and running ASAP! Any suggestions? I read the how to recover a nuked BB in crackberry 101 but I don't have windows so I don't think I can do it, in addition to my computer not even being able to recognize my phone.
    12-10-09 06:15 PM
  2. Zach7's Avatar
    ******Thanks to member lastraid**********
    Environment
    BlackBerry® smartphones


    --------------------------------------------------------------------------------


    Overview
    The BlackBerry smartphone ceases to function and displays the following error:

    APP Error 200 Reset



    --------------------------------------------------------------------------------


    Resolution
    Re-install the BlackBerry® Device Software and applications to the BlackBerry smartphone by completing the following steps:

    Connect the BlackBerry smartphone to the computer.
    Open BlackBerry Desktop Manager.
    Double-click Application Loader. The Application Loader Wizard appears. You may need to unplug and re-attach the USB cable to the BlackBerry smartphone at this point for it to be recognized by Application Loader.
    Click Next.
    Choose the port that the BlackBerry smartphone is connected to and click Next.
    If prompted, type the BlackBerry smartphone password and click Next.
    The Device Application Selection screen appears. Select the applications to be loaded onto your BlackBerry smartphone.
    If the Device Backup screen appears, choose whether or not to automatically back up the BlackBerry smartphone. Click Next.
    Click Next. The Completing the Application Wizard screen appears, displaying all the software that will be loaded to your BlackBerry smartphone.
    Click the Advanced button and make sure that Erase all application data and Erase all currently installed applications are both selected.
    Note: If the Application Loader is not able to access all of the BlackBerry smartphone data, then both Erase all application data and Erase all currently installed applications will be grayed out.

    Click Next, and then click Next again.
    Click Finish. The BlackBerry Device Software is now loaded on the BlackBerry smartphone. Do not disconnect the BlackBerry smartphone until the process has completed.
    12-10-09 06:41 PM
  3. Zach7's Avatar
    12-10-09 06:43 PM
  4. gniss39's Avatar
    Good news! For some reason DM finally recognized my phone after the 19th time it rebooted. I was able to install the OS again. Thanks for the help and quick replies!
    12-10-09 06:58 PM
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