Official WhatsApp Messenger support thread
Hi there,
We have compiled Top 10 most common settings to tweak and check if you are having problems with WhatsApp on your BlackBerry. Here are they are:
0. make sure you have deleted old copy, rebooting your device and re-installed latest version 2.3 from
WhatsApp Messenger for Blackberry
1. make sure that Options > Mobile Network > Data Services are set to On
2. make sure that Options > Security Options > Firewall > Status is Disabled and Block Incoming Messages are not enabled
3. make sure that Options > Security Options > Application Permissions > WhatsApp > Edit Permissions is set to Allow for everything.
4. make sure that Options > Security Options > General Settings > Content Compressions is Disabled
5. make sure that Options > Security Options > General Settings > Content Protection is Disabled (or if Enabled, Include Contacts is excluded and set to No)
6. for insufficient network coverage error, check out
insufficient network coverage blackberry - Google Search
7. make sure that everything is enabled under Options > Advanced Options > Browser Push
8. make sure that APN is configured correctly under Options > Advanced Options > TCP (see
apn blackberry - Google Search for more)
9. make sure you have radio data activation enabled:
"Radio Data Activation: No" blackberry - Google Search
We hope that people will find these useful (even when trying to get other applications to work).
We also hope to grow this list with your comments, solutions and suggestions to various issues that you might face and solve.