nuked blackberry and cannot get app loader to fix, help please!
Hi all,
I have read the post 'blackberry 101 to fix a nuked blackberry' but app loading isn't working as the post describes. I have app loader and an os on my computer but when I click next instead of being greeting with 'comm 1' I have a blank box, when connecting the blackberry the box goes straight from blank to 'blackberry (insert PIN here)' there is never a time when it says PIN UNKNOWN. going through the process the blackberry disconnects each time it restarts itself so when the app loader gets to the point of 'reconnecting to JVM' it says the device is not connected.
The loop my bb goes through is it starts with a steady red light, goes to the blackberry loading bar and then to a white screen with wiping on it, proceeds to 16% and then the whole thing restarts again.
I have a bb 9700 and am running windows 7.
Please help!
Thanks