I also can't download an app from the Native App store. My phone froze during download, so I did a battery pull. Now I can't download it, and it's not on my phone. The "Download" button is just not there...
Troubleshooting....make sure App World is working properly (I'd download a free theme or something similar just to test) then make sure that your BB ID and payment information is properly set up.
The app did not give me any trouble....I went as far as payment....didn't follow through on it but Learn French did not give me any error messages up to the point of payment.
Edit - just saw your post about AppWorld. Are you saying AppWorld is gone?
Troubleshooting....make sure App World is working properly (I'd download a free theme or something similar just to test) then make sure that your BB ID and payment information is properly set up.
The app did not give me any trouble....I went as far as payment....didn't follow through on it but Learn French did not give me any error messages up to the point of payment.
Edit - just saw your post about AppWorld. Are you saying AppWorld is gone?
It's so frustrating having to start again after I find a way of even downloading it. I have App World, I just can't download any apps. The download/reinstall button disappeared.
If you haven't got a download or reinstall button and all you see are the reviews/recommend/screenshots buttons then your app has already downloaded.
Did you check on your homescreen?
Be sure you are using the correct BlackBerry ID and password that you used in the past.
Also, you probably will have to go to App World on your computer, sign in, then plug your device in to your computer and follow the 3 steps ... which basically will require you to set up a payment option. If you do not have a payment option set up (PayPal or Credit Card) you will not be able to download any apps, even free apps.
i do know that if you're using Wifi only (mobile network OFF) App World won't work even if you have a BIS plan. also, i am unsure how mom did it in her Torch but she never had to login to download, but i have to EACH time i attempt a download.