07-17-09 12:43 PM
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  1. afmoose115's Avatar
    My storm says that I have a facebook notification and I don't know how to get rid of it. I went to facebook on my phone and there are no new notifications. Can someone help me try and figure out how to get rid of this?
    Thanks!!
    07-17-09 11:12 AM
  2. Snazy's Avatar
    Probably just a glitch, will probably clear with the next notification.. OR try a battery pull / quickpull
    07-17-09 11:13 AM
  3. afmoose115's Avatar
    I tried the battery pull and it is still there. When I do get notifications, it never has a 1 by the facebook symbol on my home screen....
    07-17-09 11:14 AM
  4. Snazy's Avatar
    Wierd, whenever I have more than 1 FB notification I always get a number, but never a 1 either.
    Very strange though. What version of FB are you running ?

    have you had a notification since this happened?
    07-17-09 11:18 AM
  5. Snazy's Avatar
    Oh I meant to ask too,
    when you go to your main message folder is there a notification in there.
    Sometimes they are delayed coming though, but still sit in your inbox even when you have viewed them via the mobile FB site.
    07-17-09 11:19 AM
  6. afmoose115's Avatar
    Nope, there is nothing that has to do with facebook in my main message folder. Ugh, I wish this stupid icon would go away!!!
    07-17-09 11:21 AM
  7. Snazy's Avatar
    lol you sound like its stressing you way too much
    You could always uninstall and reinstall the FB app.

    When I get a notification stuck it usually budges once a new one comes in.

    If you get to the crying or hair pulling stage, uninstall the app
    07-17-09 11:27 AM
  8. afmoose115's Avatar
    I guess I could do that. I just want it to go away. lol...
    07-17-09 11:30 AM
  9. afmoose115's Avatar
    OK, stupid question. How do I uninstall it?
    07-17-09 11:33 AM
  10. Snazy's Avatar
    OK, stupid question. How do I uninstall it?
    Plug it into the PC, (cable connection) open desktop manager, app loader, deselect Facebook, run app loader and it will remove it.

    Then reinstall either OTA or via download

    We will get you through this, BBM me if you get stuck and are not getting replies on here
    07-17-09 11:37 AM
  11. afmoose115's Avatar
    I am using a mac and I don't have the desktop manager on here. I have tried but it doesn't show up as anything...
    07-17-09 11:38 AM
  12. Snazy's Avatar
    Eeek, im Macaphobic im afraid lol.
    As far as I know the only way to remove software is via DM. Is there no Mac specific DM available ?

    There HAS to be a way surely. Do you never sync your BB then? No OS updates etc?
    07-17-09 11:42 AM
  13. Snazy's Avatar
    Have you installed this...
    BlackBerry - BlackBerry for Mac
    07-17-09 11:43 AM
  14. afmoose115's Avatar
    No, I have not tried that...
    07-17-09 11:44 AM
  15. afmoose115's Avatar
    I don't really want a desktop manager though. I just want this stupid icon gone!
    07-17-09 11:45 AM
  16. Snazy's Avatar
    Desktop manager is a must
    Running backups, loading software and themes, syncing with contacts oh and deleting apps when you cant get rid of their icons lol

    You can hide the icon and rarely use it, but its great to have it for tough moments.... like this one.
    07-17-09 11:47 AM
  17. afmoose115's Avatar
    Well I am into my blackberry but not into it THAT much. lol....
    I can't delete it and re install it from my phone? That's kind of stupid..
    07-17-09 11:49 AM
  18. Snazy's Avatar
    Haha you dont have to be into your BB to put DM on your Mac
    But if you broke your BB tomorrow and got a replacement, how would you get all your contacts etc back?

    I agree though, not being able to remove software without DM is a bit crap, but guess it makes sure everything else is ok.
    07-17-09 11:57 AM
  19. afmoose115's Avatar
    OK, I am downloading it now...
    07-17-09 12:02 PM
  20. Snazy's Avatar
    Sorry, I feel almost forceful now lol.

    Hope it works for you.
    What version of FB are you running anyway? Maybe an update would shift it.
    07-17-09 12:03 PM
  21. spimoles's Avatar
    I've gotten this a few times. If it doesnt go awawy after a battery pull then chances are there is some kind of facebook notification that you saw but just forgot to mark unread(happens to me) do a search in your messages list for all facebook notifications. (messages -> search -> change folder to facebook messages -> then search) then just go through until you see a message in bold.
    07-17-09 12:08 PM
  22. spimoles's Avatar
    Also it is possible to delete and re-install apps on your phone.

    Options -> Advanced Options -> Applications -> Find the app you want to delete -> Hit the menu button -> click delete

    You may have to restart your phone after the deletion.
    07-17-09 12:11 PM
  23. Snazy's Avatar
    Also it is possible to delete and re-install apps on your phone.

    Options -> Advanced Options -> Applications -> Find the app you want to delete -> Hit the menu button -> click delete

    You may have to restart your phone after the deletion.
    Aaaah there you go we have both learned something here
    07-17-09 12:14 PM
  24. afmoose115's Avatar
    I just installed pocketmac. I am running the latest version of facebook. I will try doing what spimoles says and see what happens..
    07-17-09 12:15 PM
  25. afmoose115's Avatar
    My phone is rebooting as we speak. Hopefully this works so I can reinstall facebook...
    07-17-09 12:17 PM
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