1. i_luv_my_blackberry_curve's Avatar
    My friend's blackberry curve 8520's screen turned white and says app something. she says this problem usually happens to people who download apps. she didn't and it happened to her. what should she do to fix it ?
    01-27-10 08:08 PM
  2. kevinwska's Avatar
    Knowing exactly what it says would help. Try rebooting the OS and see what happens (pull the battery and put it back in and let it reboot)

    Is it a 507 error? If so
    Reload the OS

    Go to the sticky up top and download the latest OS and install on PC
    Go into the folder for the installed OS and delete the vendor.xml file
    Plug the BB into the PC
    Click the loader.exe file and load the OS onto the phone.
    01-27-10 08:31 PM
  3. AaronWasHere's Avatar
    Generally anytime you get an "app ???" error it is an indication you need to reload the OS due to some kind of corruption.
    01-27-10 09:03 PM
  4. i_luv_my_blackberry_curve's Avatar
    thanks a lot. @kevinwska i know it would help but it's my friends she currently doesn't have her phone so im not able to reach her and ask her exactly what the screen said.
    01-28-10 05:54 PM
  5. hootyhoo's Avatar
    Read the sticky as suggested above and these may help also.

    How do I Recover a Dead BlackBerry

    http://m.crackberry.com/blackberry-1...ked-blackberry

    Posted from my CrackBerry at wapforums.crackberry.com
    01-28-10 05:54 PM
  6. i_luv_my_blackberry_curve's Avatar
    Read the sticky as suggested above and these may help also.

    How do I Recover a Dead BlackBerry

    http://m.crackberry.com/blackberry-1...ked-blackberry

    Posted from my CrackBerry at wapforums.crackberry.com
    Thanks A lot !
    01-28-10 07:48 PM
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