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My order was sent to review and they charged me the full amount. Even though prior to my placing the oder, it showed the discount. I already emailed Mobihand about this, and hopefully they'll rectify the situation. They are aware the coupon code was being used since now if you try and use it, it shows up as invalid, since they removed it from their system.I got my order refunded
Posted from my CrackBerry at wapforums.crackberry.com11-17-10 02:47 PM - They told me the coupon wasn't supposed to be given out. I told them the deal was completed when my order was placed, but it's not worth it to me to check their terms of service to see if they can just say that they reserve the right to refuse service.
IMO, if a coupon works, they should honor it. No biggie tho
hope you get it sorted out Arcadence, we shouldn't derail this excellent thread 
Posted from my CrackBerry at wapforums.crackberry.com11-19-10 01:55 AM - I'm not trying to derail this thread. This thread is about Mobihand coupons, and that's what we're discussing. But Mobihand hasn't even replied to my emails about this situation, not even to tell me that they're not going to honor my coupon. That type of customer service is really disappointing.They told me the coupon wasn't supposed to be given out. I told them the deal was completed when my order was placed, but it's not worth it to me to check their terms of service to see if they can just say that they reserve the right to refuse service.
IMO, if a coupon works, they should honor it. No biggie tho hope you get it sorted out Arcadence, we shouldn't derail this excellent thread
Posted from my CrackBerry at wapforums.crackberry.com
In any event, I also haven't received any coupons in my emails to pass on either.
Edit: They just contacted me and refunded me $6.50 (which is half of my order.) Although it took a little bit of time for them to contact me back, I'm glad they did the right thing and honored my coupon. I think the actual problem was that I was replying to a CSR that had emailed me earlier about the order and for some reason he never got back to me. It wasn't until I sent another trouble ticket from their site that they responded in a quick fashion. So perhaps I'm to blame as well. I was quick to get annoyed, but I'm just as quick to praise for their appropriate action. They're back in my good graces.
Thanks. I still haven't received any coupon codes to pass on though!Last edited by arcadence; 11-19-10 at 10:41 AM.
11-19-10 10:21 AM - I never noticed those coupons. Afraid I let a whole lot of them go to waste now
Here's something for you - gotta hurry though.
Software coupon code: FP05QC35J5997 (20%) Coupon expires 12/12/2010
Accessories coupon code: FP06W02B4Z1GL (5%) Coupon expires 12/12/2010Last edited by rainynight65; 12-02-10 at 06:25 AM.
12-02-10 06:18 AM
