1. vinny jr's Avatar
    I had a link for an update from appworld, went into appworld to download the free update. During the update the phone went into reboot action and when it came back up the application was completely gone from appworld. It's no longer in there uninstalled, it just went into appworld **** I guess. Called At bat 2010 and they told me I would have to buy it again even after they found all my imfo. Do I have to rebuy the app? If I go back into my world and repurchase it thru paypal will they give me credit or just recharge me for it anyway? Very lousy customer service from that app. The worst service I received from any application I have. I have many and 99% all treat there customers pretty good.
    Thanks for any help.
    Vinny
    04-28-10 11:13 AM
  2. zee921's Avatar
    Call back and try to talk to somebody else. That's BS if they want you to purchase it again!
    04-28-10 12:50 PM
  3. anon(1733)'s Avatar
    I am interested as well. I will be upgrading my phone soon and I will need to transfer the app over. Let us know what happens. I'm interested to see if they will not help you. If they don't that's BS. You already bought the app. No reason to buy it again.

    Posted from my CrackBerry at wapforums.crackberry.com
    04-28-10 01:26 PM
  4. vinny jr's Avatar
    All as I had to do is log into my pay pal account and all deleted apps I had in appworld come back up. They just have to be reinstalled. Goes to show you how uninformed some of the people at customer service are. I just figured I would give it a shot and see what would happen. Pretty simple, should have thought about it earlier before I complained. I guess the motto of the story is don't listen to customer service if their answer doesn't sound right. Hope this helps someone else.
    04-28-10 06:59 PM
  5. anon(307316)'s Avatar
    Specifically, go to app world - my world - menu - login w/ your paypal info.

    Posted from my CrackBerry at wapforums.crackberry.com
    04-28-10 08:55 PM
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