Manager Internet E-mail app not working
Has anyone seen this one? Suddenly the Manage Internet E-mail link for managing BB E-mail accounts on TMO is not working. It connects only to generate the following message: "Your BlackBerry Internet Email session has expired. Please close your browser and try again."
I have:
1. Cleared all browser caches
2. Pulled battery and SIM card
3. Resent Service books
Any ideas?
TMO suggests I delete all service books and resend.
Same problem 8320 and Pearl
For the past three days my Internet e-mail app has not worked--same session expired mesage. I was unable to get emails from my Comcast account, but gmail was fine. Called T-Mobile tech support; deleted active address in host routing table, service books were resent, then did a battery pull. Comcast email came back up, but I still cannot access the Internet email app.
My wife has a Pearl. Same problem--though she never lost Comcast email functionality.
Also: Tried accessing the email setup via PC, and I get the same "session expired" message as on the phone browser.
Obviously not a device or sim problem. It's either something amiss with T-Mobile or Comcast.
Do try deleting the boldfaced address in host routing table, resend your service books, then do a battery pull. It worked for me--at least to get the email up and running again.