I was having issues with my BB on Monday. It would boot up after pulling the battery, but I couldn't select anything and actually use it...then it would shut off. The stickers on the battery and phone were fine. I decided that I would upgrade from 231 to 250. I backed up my BB and proceeded with the upgrade (I think). Same thing happened and I couldn't even check my BB to see what version was installed, so I'm not positive the upgrade happened.
Yday, I went to Tmobile and they replaced it for me. The phone they gave me had 114 on it. When I got home, I clicked on Restore on DM. It loaded which 231, but all my apps and themes are not on the phone. The texts/emails/contacts/calendar all seem to be fine.
Thanks guys...now I know for the future...time to start downloading...lol
Don't feel like you are the only one that has done this... it happened to me once a few months ago... now I run this backup at least once a month... it doesn't make backups of Themes, but luckily all my themes are self created.