Just got a replacement, where are my apps/themes??

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08-26-09, 10:46 AM
Sassynessa

Just got a replacement, where are my apps/themes??

Hey Everyone-

I was having issues with my BB on Monday. It would boot up after pulling the battery, but I couldn't select anything and actually use it...then it would shut off. The stickers on the battery and phone were fine. I decided that I would upgrade from 231 to 250. I backed up my BB and proceeded with the upgrade (I think). Same thing happened and I couldn't even check my BB to see what version was installed, so I'm not positive the upgrade happened.

Yday, I went to Tmobile and they replaced it for me. The phone they gave me had 114 on it. When I got home, I clicked on Restore on DM. It loaded which 231, but all my apps and themes are not on the phone. The texts/emails/contacts/calendar all seem to be fine.

Can anyone help me?

Thanks,
Vanessa
08-26-09, 10:50 AM
YMarkY

Backup and restore is for your OS and databases. It doesn't backup applications, or themes.
08-26-09, 10:54 AM
cdaiscool

Your themes and games are still on your old device.

The one that is turned in. There's a guide on these forums about how to back up 3rd party software and themes... if only I knew where it was...
08-26-09, 10:56 AM
fatboy97

Originally Posted by cdaiscool

Your themes and games are still on your old device.

The one that is turned in. There's a guide on these forums about how to back up 3rd party software and themes... if only I knew where it was...

You mean this one: how-back-up-3rd-party-applications
08-26-09, 11:00 AM
Sassynessa

Thanks guys...now I know for the future...time to start downloading...lol
08-26-09, 11:03 AM
fatboy97

Originally Posted by Sassynessa

Thanks guys...now I know for the future...time to start downloading...lol

Don't feel like you are the only one that has done this... it happened to me once a few months ago... now I run this backup at least once a month... it doesn't make backups of Themes, but luckily all my themes are self created.