1. jproy12's Avatar
    How can i backup my storm and wipe it if the phone has an app error and is unresponsive?

    What I mean is that I have an app error 523 and cant do anything to the phone, and would like to back-up all my contacts?

    I need to do this in the next couple mins!

    JP
    04-20-10 10:12 PM
  2. jeffh's Avatar
    There is no way to make a backup once the phone is unresponsive. If you get a 523 error immediately following a battery pull, the data in your phone is lost.
    04-20-10 10:15 PM
  3. fedge's Avatar
    hope you have an old backup file
    04-20-10 10:17 PM
  4. jproy12's Avatar
    hope you have an old backup file
    Yea I do, but how can i reset the phone without using the actual Blackberry, is there a button or anything to wipe it clean?

    JP
    04-20-10 10:18 PM
  5. jproy12's Avatar
    Tried searching and cant seem to find how to wipe the phone if the blackberry is unresponsive

    Anyone??

    JP
    04-20-10 10:26 PM
  6. fedge's Avatar
    Tried searching and cant seem to find how to wipe the phone if the blackberry is unresponsive

    Anyone??

    JP
    click ____________--> BlackBerry 101: How to Reload the Operating System on a Nuked BlackBerry | CrackBerry.com
    04-20-10 10:30 PM
  7. Rottenrow's Avatar
    Would ne nice interesting to see how this resolves and what you ended up doing... .... sorry I have no idea how to help!
    04-20-10 10:30 PM
  8. jproy12's Avatar
    Yea, going to try that!

    JP
    04-20-10 10:33 PM
  9. jproy12's Avatar
    Yea, going to try that!

    JP
    Worked like a charm... but lost all my info on my cell!

    Anyways, back up and running at least!
    JP
    04-20-10 11:09 PM
  10. jproy12's Avatar
    Worked like a charm... but lost all my info on my cell!

    Anyways, back up and running at least!
    JP
    Got an error code also on my Storm2, did this, and also did the trick!

    Man, good thing we have this as back-up!

    JP
    04-28-10 10:54 AM
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