help! lost home screen + options + most apps
Hope someone here can help me. I'm new at this bb stuff. Tried downloading 3 apps : 2 grocery shopping lists and one for switching the phone to airplane mode. next thing I know I lost my network connection at first but checking the options it said that everything was on but simply i had no network and couldn't make it search for the network it just didn't respond I did a soft reset and when it finished I lost my home screen ( it was just black) the only button that responded was the send one (green one for making calls). I couldn't even turn the bb off. tried resetting both soft and hard and didn't work. then plugged it to my computer ( it's a mac laptop so most of the times I can't even finish the sync and it crashes before it's all done) anyway after plugging it and restoring the bb to a previous back up it looked ok, but most of things are not working properly. the bb app world doesn't work. I tried checking the applications in the options folder now and it started building the list and just stopped at 73 %, it doesn't recognise the media card... a massive mess. don't know what to do. as I said nothing seems to work properly anymore..... don't know much about blackberry fiddling bits as I just switched from an iPhone. please help!!!!!!!!!!