1. PJR5's Avatar
    Hello, Im new to these forums and Im hoping to find some assistance with a problem Im having.

    I have a Blackberry curve 8330 with Verizon.
    Ive had it almost a month.

    When I first got the phone I was able to access the "Help" app with no problem...But in the past week, every time I click on it I get "HTTP Error 404: Not found The page you are trying to load could not be found. Please try loading a different page".
    At first I thought that maybe it was a server problem, but today I noticed that my wife's curve (Which she got at the same time as me) allows her access to the "help" app.

    Ive also noticed that I get the same problem when I go into the "Setup wizard" and click on the "Shortcuts" option, the "introduction to Blackberry" option and the "Did you know?" option.

    Iva already tried removing the battery and doing a hard reboot....THe problem still persists.

    Any ideas?

    08-06-09 06:45 PM
  2. blackngray70's Avatar
    Can you access any other websites at all?

    Posted from my CrackBerry at wapforums.crackberry.com
    08-06-09 07:19 PM
  3. PJR5's Avatar
    Yes, I can access any website on the web browser.

    The "Help" app, and a few of the options in the "Setup Wizard" are the ones giving me problems.
    08-06-09 07:41 PM
  4. PJR5's Avatar
    Any ideas?
    08-08-09 08:51 AM