1. bddo's Avatar
    I have a Storm 2 that I am unable to run BB Maps on. When I launch it, all I see are the lines, but no maps. It will find satellites and find my location, but NO maps...

    I have updated the OS on my phone, uninstalled/reinstalled Maps, replaced the map settings file with one that I found online, copied the map files off of a BB Bold and put them on my Storm 2, re-registered the phone, deleted the service book and had it resent, but still no maps.

    Anyone have any other ideas?

    Thanks.

    Bryan
    08-11-10 02:32 PM
  2. 1812dave's Avatar
    hmmm...the only time I had that happen was many months ago when there was a bum maps file. I called tech support and they emailed me a corrected version of the file. OBVIOUSLY, that has not been a problem for that app, in a very long time. I wouldn't know what else to try, other than calling tech support.
    08-11-10 02:36 PM
  3. 1812dave's Avatar
    08-11-10 02:38 PM
  4. bddo's Avatar
    I downloaded the file from the thread, restored it on to my phone, and still no maps... I don't see any error messages, just the black lines...
    08-11-10 03:56 PM
  5. bddo's Avatar
    I've tracked the problem down to the BES server. Here is the KB article from Blackberry:

    KB22938-BlackBerry Maps data fails to load when External Services are disabled on the BlackBerry Enterprise Server

    Looks like a known issue with BES and the 5.0 Blackberry OS.

    Hopefully Blackberry will release a fix soon.

    Bryan
    08-17-10 09:50 AM
  6. kbr16's Avatar
    I have a storm 2. With the GPS enabled, why don't they have turn by turn voice navigation? How about displaying traffice and advising alternate routes?
    08-21-10 02:37 AM
  7. kbr16's Avatar
    I have a storm 2. With the GPS enabled, why don't they have turn by turn voice navigation? How about displaying traffic and advising alternate routes?
    08-21-10 02:46 AM
  8. RHChan84's Avatar
    Google maps has traffic but no turn-by-turn navi.
    08-21-10 08:37 AM
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