1. evil.bunny's Avatar
    I was prompted on App World about a new update for the free version of Drivesafely. The new update is v2.42, updated it this morning along with WhatsApp. I noticed that I did not get a notice to reboot after downloading Drivesafely (I can't remember if it does ask for reboot in previous updates), but I got a reboot message for WhatsApp after a few minutes later.

    Did a reboot. WhatsApp working fine. I clicked on the Drivesafely icon and.. nothing happened. Clicked on it again. Still nothing. So I did a battery pull. Still nothing when clicking on Drivesafely. I figured maybe the install was faulty. So deleted it, battery pull, installed, battery pull to be safe. Still nothing.

    So was driving around today with no Drivesafely *gah*. Anyone experiencing this? Anyone happen to have the previous version via OTA?

    I did read the reviews and there was another 8520 user who reported the same problem.
    03-06-11 10:31 AM
  2. vyrenee's Avatar
    Same exact problem on a Bold 9650.
    03-06-11 11:10 AM
  3. evil.bunny's Avatar
    Seems more and more users cannot open the app after upgrading to 2.42 (according to the review section in app world).

    I checked App World via PC and saw that 2.43 was released today (March 7) but when I checked App World through my BB it still says 2.42.
    03-07-11 07:58 AM
  4. andy957's Avatar
    Same here. Tried on a 9800, 9700 and 9100. Wrote to their tech support, haven't heard back yet. Ended up deleting and installing 2.25 from their website instead.
    03-07-11 08:40 AM
  5. andy957's Avatar
    Anyone experiencing this? Anyone happen to have the previous version via OTA?
    Here's the link to the 2.25 OTA installer, which I ended up going back to: http://www.drivesafe.ly/d?b
    Last edited by andy957; 03-07-11 at 08:48 AM.
    evil.bunny and thechanclan like this.
    03-07-11 08:41 AM
  6. andy957's Avatar
    Went to My World in App World on my 9700 (Bell Mobility) and was prompted to upgrade to 2.43. Installed, rebooted, still no go.
    03-07-11 09:52 AM
  7. andy957's Avatar
    "Hello,
    You may need to edit the application permissions:

    To edit permissions, in your BlackBerry, go to Options -> Advanced Options -> Applications -> Highlight the application (Don't Click) -> Hit BB Menu Key -> Edit Permissions > Set all to Allow -> Hit BB Menu Key and Select Save -> Pull out and Replace Battery

    Should you have any additional questions, please do not hesitate to contact us.

    Best Regards,


    -The iSpeech Support Team


    iSPEECH SUPPORT TEAM | iSPEECH, INC. |
    [email protected] | www.DriveSafe.ly | www.CallerIDReader.com | www.iSpeech.org"

    I tried it, and it doesn't work (for me), even with 2.43. Have once again gone back to 2.25.
    03-07-11 12:22 PM
  8. vyrenee's Avatar
    Received this:


    Hello,

    Please wait for the next update V2.44 which will resolve this issue.
    We are sorry for the inconvenience.
    Should you have any additional questions, please do not hesitate to contact us.

    Best Regards,

    -The iSpeech Support Team
    evil.bunny likes this.
    03-07-11 01:50 PM
  9. evil.bunny's Avatar
    Here's the link to the 2.25 OTA installer, which I ended up going back to: http://www.drivesafe.ly/d?b
    Thanks Andy for this!

    @Vyrenee, contacted them too and got the same response you got. Until then I'll be using the version andy957 posted up.
    andy957 likes this.
    03-07-11 05:21 PM
  10. andy957's Avatar
    Thanks Andy for this!

    @Vyrenee, contacted them too and got the same response you got. Until then I'll be using the version andy957 posted up.
    Glad it helped!

    Interesting that initially when I wrote to their tech support I got an answer stating that it was a permissions issue. So it wasn't until I sent them a link to this thread, as well as pointed out to them that there were a slew of comments right on the App World download page that many others were having the same problem, that they paid attention.
    Last edited by andy957; 03-08-11 at 08:51 AM.
    03-07-11 08:05 PM
  11. thechanclan's Avatar
    I had exactly the same issue with my BB Curve 8520. Reinstalled version 2.25 from andy957's link (above in this thread) and all fixed. When the upgrade failed I actually downloaded a similar app "Text and Drive" to see if that would work... sadly just not as good, so I am very pleased I found this fix. Don't know how I would have survived without this app!!!
    03-08-11 08:51 PM
  12. visortgw's Avatar
    v2.44 was posted to App World today, and it has the exact same issue.
    Last edited by visortgw; 03-09-11 at 04:48 PM.
    03-09-11 04:34 PM
  13. evil.bunny's Avatar
    Still a dead app with v2.44? ack! What's going with Drivesafe.ly? They should just put up v2.41 up again. That was the last good one they had.
    03-09-11 05:22 PM
  14. visortgw's Avatar
    I missed 2.41 -- for me, 2.40 worked, but 2.42, 2.43, and 2.44 all failed to launch. The app asks for "Trusted Application Status" the first attempt after installing, but that's it! :-(

    Unfortunately, the time that it takes updates to be pushed out via App World doesn't help the situation at all -- their server caching and notification implemetation is absolutely horrendous!

    Posted from my CrackBerry at wapforums.crackberry.com
    03-09-11 05:45 PM
  15. andy957's Avatar
    The download page for 2.44 on BlackBerry App World has many comments that 2.44 did not fix the problem. We're not alone!
    03-10-11 10:10 AM
  16. andy957's Avatar
    Still a dead app with v2.44? ack! What's going with Drivesafe.ly? They should just put up v2.41 up again. That was the last good one they had.
    http://www.drivesafe.ly/d?b
    03-10-11 10:10 AM
  17. BB Musketeers's Avatar
    I thought the same thing. Then I tried deleting the app entirely and reinstalling version 2.44 and it now works fine. See if anyone else can replicate this. Thanks.
    03-10-11 10:41 AM
  18. andy957's Avatar
    I thought the same thing. Then I tried deleting the app entirely and reinstalling version 2.44 and it now works fine. See if anyone else can replicate this. Thanks.
    Trying that now. Will report back momentarily.

    **Update: No go.
    03-10-11 10:57 AM
  19. vyrenee's Avatar
    Latest:


    Hello,

    V2.45 will be released soon which will resolve all the issues.
    We are extremely sorry for the inconvenience.
    Thanks for your patience.
    Should you have any additional questions, please do not hesitate to contact us.

    Best Regards,

    -The iSpeech Support Team
    andy957 likes this.
    03-10-11 11:36 AM
  20. andy957's Avatar
    Latest:


    Hello,

    V2.45 will be released soon which will resolve all the issues.
    We are extremely sorry for the inconvenience.
    Seems like we've heard this story already. I can't understand how they can keep releasing updates without thoroughly testing them out. This doesn't speak well for their QA staff.
    03-10-11 11:45 AM
  21. visortgw's Avatar
    Seems like we've heard this story already. I can't understand how they can keep releasing updates without thoroughly testing them out. This doesn't speak well for their QA staff.
    QA?!? What's that? (I couldn't resist!)
    03-10-11 04:55 PM
  22. evil.bunny's Avatar
    Hey, so I deleted v2.25 on my phone and wanted to try the v2.44 to see if it works on my phone. I went into App World and downloaded it, says v2.44.

    Rebooted my phone and opened Drivesafely without any problems. I checked the version and it says v2.45 now. So it's v2.45 even if App World shows v2.44 still.

    Go ahead and download v2.45, it works!
    visortgw and andy957 like this.
    03-10-11 06:50 PM
  23. don.new's Avatar
    I did Alt+rst to reset App World, and I still get v2.44 and it won't launch.
    03-10-11 09:22 PM
  24. evil.bunny's Avatar
    I just checked MyAppWorld and looked at Drivesafely, says 'installed(2.45) 941kb at the top but when I scan all the way down (after the app description) has the following info:

    Vendor: iSpeech.org
    Version: 2.44
    Size: 941kb

    App itself says v2.45

    Did it ask you to edit permissions when installed? Mine prompted me.
    andy957 likes this.
    03-11-11 04:34 AM
  25. visortgw's Avatar
    Hey, so I deleted v2.25 on my phone and wanted to try the v2.44 to see if it works on my phone. I went into App World and downloaded it, says v2.44.

    Rebooted my phone and opened Drivesafely without any problems. I checked the version and it says v2.45 now. So it's v2.45 even if App World shows v2.44 still.

    Go ahead and download v2.45, it works!
    Yet another fine example of their QA of late!
    03-11-11 07:43 AM
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