[dave1966]

Ready for it and done... button clicked!!!

It's now working thru the process of updating my device...

[nyr2k2]

This page is also warning me that I'll need to activate my device so that I can continue to send/receive messages...

That's fine. The device actually registers itself with the network immediately after updating itself. You shouldn't have to do anything. And if you do, it's three clicks and takes 5 seconds.

People like me that are obsessed with our Storms do this multiple times each week. I promise you it's okay.

[nyr2k2]

Ready for it and done... button clicked!!!

It's now working thru the process of updating my device...

Nice, congrats on taking the plunge. Updating takes 10-20 minutes, though some people say 30. I've never seen 30, haha.

It's tempting to click the screen, since the phone is going to cycle on and off a couple of times. Just let it sit there. The very last step in this update process is restoring all your applications and data, so be patient! But you're done now... It's all on the phone.

[dave1966]

I think I have a problem... the wizard is frozen at "connect to device". The screen on my storm has gone white and, in tiny letters, it says "app error 523" and, below that, "reset".

Yikes?

[dave1966]

Still trying to connect to the device... is this a long time for it to connect?

[dave1966]

Hoping you're still there... I'm getting kinda nervous!

[dave1966]

nyr2k2????

[nyr2k2]

Oh man, the 523 error, really? Disconnect your BB, and pull the battery out. Let it sit for a minute and then start the device back up.

[nyr2k2]

And then tell me what happens. DON'T PANIC, it can be fixed, there may be nothing wrong at all, **** happens with BB.

[dave1966]

Done... I've also cancelled the application loader...

Do I try again?

[nyr2k2]

Has your phone started back up okay?

[dave1966]

Battery back in... didn't wait a full minute but it booted up and appears to be working properly... do I start the application loader again?

[dave1966]

Phew! I was worried there for a sec!

[dave1966]

I'm starting up the application loader again and will try that process a second time!

[nyr2k2]

Battery back in... didn't wait a full minute but it booted up and appears to be working properly... do I start the application loader again?

Okay Dave, here is the thing. Blackberries are prone to the "523 app error", which can be a real *****. Sometimes, like in your case, just resetting the phone fixes it no problem. In some cases, you have to completely reinstall the OS.

In any case, it is fixable. Chances are, if you run the Loader again, you WON'T have that problem again.

If you want to do this again, I'm more than willing to help you. Like I said, nothing will happen that we can't fix.

Your call.

[dave1966]

Seems to be working much better this time... I'm already onto "back up device data"...

Is this when I settle in and wait 20 minutes or so?

After that, what do I have to do with the phone, re: being able to send/receive messages again?

[dave1966]

It's all good, nyr... we're dealing with technology, right? I'm sure it'll work out! I just appreciate your help!

[dave1966]

Things are definitely working fine now... I'm at the "waiting for the device to initialize" stage now...

[dave1966]

Now "loading applications"...

[dave1966]

What will I have to do when this process is done... it seems to be nearly finished...

[nyr2k2]

******* awesome, I'm glad it's going smoothly for you, too. The first time I tried it myself, I messed up pretty badly haha.

You shouldn't have to do anything to send/receive messages. The phone should register itself. If not, it's literally four clicks, te "re-register" with the network and send your service books.

[nyr2k2]

Also, the last "initializing device" phase takes the longest. And then it will automatically restore all your apps and contacts and all the backed up stuff.

[nyr2k2]

Everything going okay man?

[dave1966]

Thanks for coming back! It appears to be at the last stage...

[dave1966]

All is well... it's just restoring device data now - the last step!