1. Koru1981's Avatar
    Hi Guys,

    This is my first time posting on here. I apologize in advance if a solution is found somewhere already (although I've searched and haven't found one). Basically, I just switched back to my Torch 9810 from the dreaded iphone 4. I downloaded (and paid for) and app called Davis' Drug Guide. Essentially, my problem is that the app needs to update and whenever I try to update, it tells me that the app is up to date and then closes. The app then does the exact same thing, over and over again.

    The help I'm looking for is whether or not there is something I'm doing or not doing to get this to work. I have been in contact with the app designer to find a solution, but I thought I'd ask on here as well. The app requires a micro sd card (which I have installed and seems to be working fine). I don't have very many apps on the device as I just started using it again, so there's plenty of space. I have no other issues with any of my other apps. Has anyone else had this problem?

    Thanks in advance
    10-14-13 09:35 PM
  2. pkcable's Avatar
    Reading some of the app world reviews, it seems the app was never updated to support OS 7.1. You are probably going to have to contact the developer about a refund, or to inquire if they ever plan to fix it. This is unlikely since the 9810 is an older phone. My guess is that they have abandon the BB platform. Here are some support options....

    DrugGuide.com | Davis's Drug Guide Online + Mobile

    support(at)unboundmedicine(dot)com
    10-15-13 07:58 AM

Similar Threads

  1. Share Remember App Folders
    By PowderJockey in forum BlackBerry 10 OS
    Replies: 11
    Last Post: 10-29-13, 03:55 PM
  2. BLACKBERRY, we need headless apps asap..
    By deslyh in forum BlackBerry 10 Apps
    Replies: 28
    Last Post: 10-22-13, 07:29 AM
  3. Can some one convert London Transport Live app, please?
    By Stylie45 in forum More for your BlackBerry 10 Phone!
    Replies: 2
    Last Post: 10-15-13, 04:58 PM
  4. BlackBerry get your APP together.
    By Taede in forum BlackBerry 10 Apps
    Replies: 3
    Last Post: 10-15-13, 12:14 AM
  5. Nice weather app -os 10.2.1641
    By UNAVISION in forum BlackBerry Z10
    Replies: 1
    Last Post: 10-14-13, 06:40 PM
LINK TO POST COPIED TO CLIPBOARD