1. colemac's Avatar

    Not sure if this is the right place to post this.

    I am trying to purchase a blackberry app that the trial has expired. Here is what happens:

    Bold 9700

    1. Click purchase

    2. login with blackberry credentials and authenticates

    3. billing options prompt

    a) bill through my telus phone bill - the one i want

    b) credit card

    c) paypal

    4 I get an error

    "This feature has been disabled by your system administrator. contact your system administrator for more details"

    I have contacted my system admin and telus. He is done this so far on BES

    blackberry domain
    click tab global
    click on service control and customization
    disable enterprise service policy - done
    disallow third party app. downloads :false
    and disable blackberry app world : false
    Appreciate your help,
    03-22-11 10:20 PM
  2. colemac's Avatar
    Did I post this in the correct area?
    pkcable likes this.
    03-23-11 12:25 AM
  3. Technerd.McLeod's Avatar
    I believe you posted in the correct area, I just think no one has a solution for you. The best thing I can think of is to uninstall, reboot, reinstall. I didn't even know there was an option to pay through the phone bill.
    pkcable likes this.
    03-23-11 06:45 AM
  4. pkcable's Avatar
    It can stay here for now, but really this could fit in several areas, BB Admins, Native Apps, OR Telus. Perhaps General IS best for that reason. I agree this might be a tough fix, might be you need to use the Paypal or Credit Card options.
    03-23-11 09:22 AM