1. kzn_guy's Avatar
    Hi there

    I have a BB9780 running of the MTN network in South Africa. The phone worked fine up until 2 days ago when i tried updating BB appworld and facebook following the update notifications from appworld.

    The downloads failed and the applications on my BB were deleted. I have tried adding them manually by going to the website on my BB browser but i get the following message:
    "Sorry, your session has expired. Please close all browser windows and then return to the welcome page to start again"

    Well, i tried this and it doesnt work. I have cleared my cache and did a hard reboot an dthat doesnt work.

    I then deleted and traces of facebook and appworld off my BB (assumed the files got corrupted during the failed download and installation) and that didnt help either.

    Any ideas?
    10-20-11 07:57 PM
  2. laurah2215's Avatar
    Hmmm. My first instinct was to ask if you were on a social messaging vs. data plan, but if you had AppWorld and were browsing then clearly you have data. Perhaps try updating the OS and see if you can manually reinstall the apps that way? If you can get AW back on the device that way and sign back into AW, maybe then you can upgrade the apps.
    10-21-11 05:27 AM
  3. raino's Avatar
    Try downloading and installing the apps from rroyy.com/ota. This site is independent of RIM, and has different versions of apps available.

    If it still doesn't work, try what Laura has suggested.

    Posted from my CrackBerry at wapforums.crackberry.com
    10-21-11 06:52 PM
  4. eliirodz's Avatar
    I experienced the same thing when I upgraded as recommended. I just kept trying and it took a gazillion tries, but it finally downloaded.

    Posted from my CrackBerry at wapforums.crackberry.com
    10-22-11 11:06 PM
  5. kzn_guy's Avatar
    Sorry for the late reply...

    I did manage to sort out after going to the rroyy.com site.

    Thank you very much.

    Needless to say, my service provider was usless when it came to helping me.

    Have a great day
    10-25-11 02:47 AM
  6. ellys_mia's Avatar
    thats kind of the same with me. i have blackberry app world, but when i go to download the new version it only tells me that it failed to download. i was just wondering why it was saying that and what could i do to stop it? i need one app and i can't get it which is kind of frustrating. thanks for helping if anyone has any advise i am open to it
    07-03-13 10:34 AM