Originally Posted by
rosegrif1 This is David from BigTinCan
I just wanted to post a quick reply here to explain to SpiderHider why we have the new product structure.
What we found from asking our customers is that many people were asking us to add in support for a lot of new service types to BuzzMe - stuff like BBM, Facebook, MySpace, etc - so we did go and build that.
We also had lots of people who really liked either the free version (that only supports calls) or the Pro version that adds SMS/MMS and multiple email accounts. What they were asking for was new colors and more "disco modes" as well as better battery use.
So we went and built that.
But the biggest thing that everybody told us was that they wanted to be able to choose the features they want at the the price point that suited them.
So we created this system of
- BuzzMe Standard - remains totally free and includes control for calls
- BuzzMe Pro - $2.99 that adds SMS/MMS, and multiple email accounts
- BuzzMe Premium - $4.99 that adds all the other stuff
And we kept the prices low - note BuzzMe Premium is still priced lower than the major competition, and added in the extra colors, better battery life and new disco modes for all products.
Now what you might be asking for is "how about a crossgrade/upgrade from BuzzMe Pro to BuzzMe Premium" ?
Well that process is not something that is standard in the app stores but we are talking to them about exactly that and hope to be able to do something there.
So thats basically why we have this structure - and for what its worth the feedback so far has been that people really like this approach where you can pick the features you want and only pay for those features if you need them.
However we really really want to know how people feel about this, so feel free to post here or on our forum - forum dot bigtincan dot com
And if any readers are having any technical problems please just email support at bigtincan dot com and we will get back to you and do out best to help