1. JeCo's Avatar
    BB 9700 was RESTOREd after a security wipe and reset to initial settings to clear an email problem. Once BBM was launched and BLACKBERRY ID & PW were entered, notice received that contacts associated with the account needed to be restored. Once CONTINUE was selected, RESTORING CONTACTS and rotating wheel is presented and the process hangs. The activity runs in the background draining the battery but not ending.

    I have tried DELETEing and DOWNLOADING the APP with the same result.
    02-28-13 10:28 PM
  2. jeff103's Avatar
    make sure that you're on place that received strong signal (3GBB)
    03-01-13 01:19 AM

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